Map
Detailed Information
- Place Types Storage
- Address 2450 Airport Blvd, Aurora, CO 80011, USA
- Coordinate 39.753657,-104.790422
- Website http://www.rhinorack.com/
- Rating 3.4
- Compound Code Q635+FR Aurora, CO, USA
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I've been a fan of Rhino Rack for a long time. Their products make your vehicle look great and they're super functional. They're always innovating and coming up with new systems. I have the pioneer backbone and platform. I've used it for storing extra gear on my overlanding trips, bringing my kayak to the lake, to bring a Christmas tree home, etc. The platform especially helps to protect the roof of my vehicle from scratches and dents too. One time a fly ball came over a fence at a baseball game and hit the rack. If I didn't have it there would have been some serious dent damage to my roof. No damage at all to the rack. In addition, as a brand I dig that they were founded in Australia. They seem less pretentious and elitist than Thule.
The absolute worst customer service experience ever. I place a $2200 order for will call, haven't received anything since the acknowledgment. They have the systems in place to take your money but not to refund it. I have called and emailed them asking when the order would be fulfilled...crickets!!! I understand that there are circumstances beyond our control but no response is unacceptable. I am disputing the charge with my bank.
Very disappointed in rhino rack from quality and design of parts to customer service. I’m still waiting on a response from customer service to replace my shovel mount. Hopefully this notification prompts a response....
Superior customer service. Had an issue with a roof rack, these guys worked for 3 hours to resolve the problem. Best customer service I have ever experienced!
Fantastic product, horrible customer service. I’ve been emailing and leaving voicemails for three weeks without a response. I picked up a partial order from their warehouse and the staff there was great! Some parts were on back order, and haven’t been able to reach anyone to discuss this. Expectations are low during COVID times, but not even returning emails? Come on...
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