Firehouse Subs Northridge Center

Even though there is a state wide mask mandate, customers were allowed to walk in and order for pick up with no masks on of any kind. Won’t be back. I have no problem with people taking them off to eat, but I was there for 10 minutes to make a take out order and watched 6 different people come in to do the same wearing no masks.nnLoved coming here over the years but there isn’t even a sign on the door saying it’s required. Won’t return. Protect your employees and protect your customers. This isn’t complicated.

Friendly staff, great sandwiches made fresh, and a brand that supports our local fire department.

If I could leave 0 or 1/2 a star I would. This used to be our favorite Firehouse Location to visit but will not be back again. Ordered several sandwiches on 10-13 and two of them were completely wrong. Called as soon as we realized the issues when we were home and let the store know. They offered a refund for the sandwiches and then I received a voicemail from Anthony, also on the 13th of October, letting us know that he had credited my card but would take a few days to see the credit. Followed up with them three different times and as you can imagine, no response. Very disappointed in the service from this store.

After waiting 20 minutes for our sub asked if it was ready. They hadn't even made it yet. Then I specifically asked for no bacon on my sub got home & realized there was bacon. Even though I took it off it still tasted like bacon. I love their subs normally but will not return to this location.

My first time to go here and I have to say it was really yummy! The staff were very friendly and the food was brought out quickly