Home United States Colorado North Valley Bank

North Valley Bank

9001 Washington St, Thornton, CO 80229, USA

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Detailed Information

Place Types Atm
Address 9001 Washington St, Thornton, CO 80229, USA
Coordinate 39.8606199,-104.9785604
Website https://www.nvbank.bank/
Rating 3.7
Compound Code V26C+6H Thornton, CO, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 8:30 AM – 12:00 PM
Sunday Closed

Reviews

Holy Duck (11/21/2020)

Bank teller did not want to assist me because there was five minutes before closing time and told me that they were closed. Also keep in mind I arrived 15 minutes before closing time and was waiting in line. There was one customer in front me but it took the bank teller ten minutes just to assist them. I do not care how long it took the bank teller to assist the customer in front of me. The problem here is that I was already in line before closing time and they still decided not to assist me.

Aaron McLain (10/23/2020)

Very disappointed with this bank. The first bank account I opened was here out of convenience. Today I went to cash a check and was told the supervisor requested a 5 day hold be put on it or I could get it cashed at another bank for a fee. When I went in to speak with the supervisor I was told they were too busy to see me ...... even though I was told they were the one requesting a 5 day hold be put on my check. Instead I was directed towered a snide book keeper who was enthusiastic about loosing a customer, but unwilling to even attempt to see if they could help me in any way. I tried explaining that because of the 5 day hold my account would get overdrawn, asking if they could wave the overdraft fee. After all they had never placed a hold on any of my checks before including one with a greater value. This lady had the nerve to tell me to just deposit more money or to deposit that amount more regularly and they wouldn't place a hold on it. Like honestly there attitude was basically p!ss off or find a new bank and I will. It won't be hard either. From what I was told there is a fee to hold a savings account here, the APY is a joke, even in this market. They only have 2 locations and don't offer any decent credit building tools. You'd think a bussiness who's primary customer bases is elderly might be intrested is retaining younger customers.

Brandon W (09/06/2020)

Stopped in here to inquire about some of the advantages of being a member of this bank. Was pleased with the answers I received and i almost felt like I was already a member .. and although I am still currently with another bank ... I appreciated their time..

Tino Duran (02/19/2020)

No online banking. No effective mobile banking. Netteller is a horrible service.nGreat and friendly staff if a bit slow.nAlso, my account has been locked from using the over the phone teller service for 2 years now.nA great bank if you're over 60 or don't do a lot of banking. But if you like to actually manage your money I wouldn't recommend it.

oswaldo cortez (08/16/2019)

1 star simply because one of your supervisors was just being a bad employee telling me she didn’t want me at her bank, and she threatened me that if I did decided to open an account with them just to watch how long it would stay active. REALLY BAD CUSTOMER SERVICE FOR A SUPERVISOR!

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