Map
Detailed Information
- Place Types Atm
- Address 3720 Quebec St, Denver, CO 80207, USA
- Coordinate 39.76915,-104.9006256
- Website http://www.tcfbank.com/
- Rating 2.8
- Compound Code Q39X+MP Denver, CO, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
The Quebec location has been great whenever I have had a need for in person banking and when I first opened my account. THIS REVIEW IS NOT LOCATION SPECIFIC. The customer service provided by TCF is unacceptable. Hold time, representative professionalism, and the difficulty to reach even your local branch is enough to send me Bank shopping. This last experience with a representative has spurred this review. The representative told me I will be charged $35 to cancel an unauthorized transaction of $1.99, and said canceling my debit card won't gaurantee the charge won't come out again. I asked her to cancel my card. She told me I can get a new one in person or by mail. Because of the virus only drive through is open, so I asked if my local bank would issue a new card this way. She told me certain locations would. I explained it is snow and I have 4 children, I need to know which location will issue a card. She refused to answer, laughed at me, and told me she doesn't know which one. I asked to speak to someone who can help me. She didn't disconnect the call, just never responded again. This is after having waited 39 minutes to speak with her.
Very friendly staff. Always willing to help. Great branch to bank.
Internet said open Tel 6:00 p.m. Got there a little after 5 everything was closed.
horrible service they act as if I'm not good enough for there service , they cut my debit card of twice in only a month of my account being open apparently shopping on Amazon is suspicious . Both times that it happened it happened on a Friday they told both times I would have to wait to get a new debit card on a Monday my own money
My family went there as soon as we could, after I got out of work. Arrived around 5:30 (before closing time), stood in line, they they acted like they didn't want to help, because they were so worried about going home early. They suggested we come again the next day, even though I told them I would have to work again and we would have to arrive at the same time.nnAt a different location, we arrived near the same time, they told us no matter what, they wouldn't just kick us out and that they would help us as soon as they could. This is what I call good customer service. These other people at the Quebec Square location doesn't care about it's customers. They were also rude to another customer we saw ahead of us.
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