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Redding Subaru

481 E Cypress Ave, Redding, CA 96002, USA
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Detailed Information
Openning hours
  • Monday 7:30 AM – 6:00 PM
  • Tuesday 7:30 AM – 6:00 PM
  • Wednesday 7:30 AM – 6:00 PM
  • Thursday 7:30 AM – 6:00 PM
  • Friday 7:30 AM – 6:00 PM
  • Saturday 8:30 AM – 6:00 PM
  • Sunday Closed
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Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Redding Subaru
Reviews
Travis Lightbody (09/08/2020)
I bought a new Subaru with them. Both times they were three weeks out to get an oil change. That is their nice way of saying we don't want your business. So I thank you and I will never be buying or servicing my vehicles at this dealership again.nYet again I tried for an oil change and told there was nothing till the end of the month. Even after I told the lad anytime will work even a drop off. The response apparently was an empty promise. I am done with this place.
Joe Stubbendick (12/01/2020)
I recently took 2010 Forrester in for an airbag safety recall. I picked up my car at the end of the day and a light was on my dash that wasn't on when I dropped it off in the morning. The service department agreed to look over the car the following day. They called to let me know that the steering angle sensor was not functioning properly and said they would fix it for over $600 between parts and labor. All for something that wasn't broken when I dropped off the car in the first place. Bottom line I won't be returning to the service center and my next vehicle will not be a SubarunnEdit: originally 1 star but after some hassle the GM personally called me and arranged to have the service center complete the repair at no charge.
Wendy Black (08/18/2020)
We took our Outback in for the 60k service including oil change and everything was overtightened so much that the next time we went to change the oil the plug was essentially fused to the pan, turning a quick oil change into over an hour of them trying to get everything loosened and eventually giving up. I’ve been referred to a mechanic who will hopefully be able to get it off, and the pan may need to be replaced from the how deeply it was pushed in.nnETA: Within an hour or so of posting my 1 star review, the general manager John Campbell called. He said it was basically impossible for this to have happened but that for the next oil change they’ll make sure they get us in, free service & give a loaner car. So I guess I really should have given them a chance to learn from it & that’s nice they’re trying to make it right even if they don’t see how it could have gone wrong. I’ve modified my star rating to reflect the customer service responsiveness and because I feel guilty for being a jerk that trashes a business online before even giving them a chance to make it right.
Carli Bertucci (06/16/2020)
Hands down best service!nI bought my first new car yesterday and couldn't be happier with my cute Crosstrek but even better than that, I couldn't have asked for better customer service and employees. They were all so awesome! The car salesman that I got was the BEST, his name is Roman and make sure you ask for him! Redding Subaru is amazing. Thank you for everything!!
Michael Graves (11/15/2020)
Dalin Boek did an outstanding job of selling us a 2021 Subaru Outback Touring. We bought it late Saturday afternoon. He stayed after hours to detail our new Subaru and then spent a bunch of time in the parking lot in the dark giving us one-on-one instructions on all the bells and whistles. We should also mention Cody Rollins who did all of the financial paperwork. He stayed late as well. He was friendly and very informative from start to finish.
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