Little Caesars Pizza

I’ve gone to this Little Caesars about 5-6 times now. Last night I got out of work late and was craving Little Caesars so I decided to call and ordered. My call went through 2 times and the phone rang and rang but no one answered. Finally, I arrived to Little C’s. I was the 3rd in line. The 2 people ahead of me told me that they had been waiting there for over 5 minutes to place their orders but no one was coming to the cashier. About 5 minutes later, the guy cutting the pizzas came to the front and sold a pepperoni pizza to the 1st guy in line. The guy paid cash; the cashier took the money, gave him change and then ran to the back to put in another pizza in the oven and then ran back to start cutting pizzas. HE NEVER WASHED HIS HANDS NOR TOOK OUR ORDERS. He continues to cut pizzas and the couple ahead of me and I decided to leave. When people in the parking lot saw us leaving; I think they got suspicious so I saw a couple more people leave too.n#1 poor customer service- I saw 3 people working in the back and 1 should’ve came right away to take our orders. We waited an average of 12 minutes and no one ever helped or approached me or the couple ahead of me.n#2 COVID- they should have stricter rules on hand washing and disinfecting. Cross contamination!n#3 weak management- people train your staff on time management and customer service. They shouldn’t let the phone ring over and over; they shouldn’t loose clients because of their poor customer skillsnHopefully management is able to read this and implement better policies, procedures and guidelines to their employees.

I Always have to wait 30-40 minutes at this location! So much for the Hot-N-Ready!

Never hot and ready, pizzas are more expensive than other little caesars, and the quality is lower as well.nUnderstaffed and overworked employees,

I ordered and waited around for 45 mins.. long story short we dont go back, the corporation is a joke and they need to hire a babysitter for everyone who works here or send them backing. Everyone working here is a high schooler looking for a paycheck.

Horrible customer service. The only reason I return is because it is close,convenient and my girls like the pizza. The last 2 times I have went I was ignored by the staff.