Map
Detailed Information
- Place Types Gym
- Address 955 Fremont Ave, Los Altos, CA 94024, USA
- Coordinate 37.3536166,-122.0881658
- Website https://www.snapfitness.com/us/gyms/los-altos-ca/?utm_source=go
- Rating 4.2
- Compound Code 9W36+CP Los Altos, CA, USA
Photos
Reviews
This gym is great. They had professional and knowledgeable trainers. They boosted up everyone confidence and encouraged us to do well on out trainings.
Staff are very friendly and helpful, classes are great, I would recommend anyone to join.
The facility is satisfactory, however the management is frustrating -- I used my membership very little, and upon requesting to cancel it they required that I pay an extra billing cycle (2 months total) despite only having used it for 3 weeks. Their policies are very restricting and annoying/they are not understanding of extenuating circumstances (moving etc.)nnHighly suggest using Crunch fitness instead, cheaper, bigger, better.
This is an updated review, one where I raised the review from a 1 star to a 5 star. The crew at this Snap Fitness deserve it for their care and attention since the issue I had. I last posted my review many months ago when I had an issue contacting the front desk after multiple attempts. The manager and staff rectified the issue, trained a top notch staff, and have taken excellent care of me and my family. I am grateful for their obvious care and attention they have taken (even without knowing about this review).nnI have used this gym in the past and should I be in a position to go again, I will take my business to them. I encourage families and friends to work out here!nnGeneral notes:nn* The gym is always cleann* Tons of great, well-maintained equipment and spacen* Professional staff, trainers, and managementn* Good music and ability to control the TV when no others are there.n* Sometimes slow to the phone or responding to messagesn* Receptive to feedback and making changes based on feedback
Hot employees and trainers, manager
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