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Chelsea Nelson (11/14/2020)
Do NOT hire if you want to win your case. She simply FAILED US- I should have gotten the message when I waited waited 3 weeks to meet with her (she was in California on a case) and she never showed to our initial meeting. Her assistant Michele had no idea where she was as she frantically called Kristi but she didn’t answer her phone. Michele was embarrassed covering for this obvious careless behavior. I agreed to meet another time after patiently sitting for an hour. Kristi would also be a no sho later at her own open house to celebrate her first year in business. This firm struggles with staffing issues constantly and loses Information and often forgot the reason for Our lawsuit. I don’t expect her to be proficient in commissioned positions in the auto industry but she simply didn’t even try to understand, she didn’t call with questions ever. She simply sent out a 400k demand letter with no evidence or understanding of the claim and was simply laughed at by opposing counsel which she crumbled under. Her “team” was absolutely Horrible with communication which caused us to fail to meet critical deadlines. She frequently traveled to other states like California for (i assume) Big money cases and simply can’t be troubled with anything less than million dollar paydays... She is quick to lock down a retainer then closes your case shortly after claiming she doesn’t have enough information to pursue the claim. She does not conduct investigations nor subpoena records again mocked by opposing counsel. So now I am left a letter - not a phone call that’s she closed my case and now it’s beyond time allotted to file a claim with new counsel... . ABSOLUTELY reckless and a joke to the legal system.nBuyer be ware
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