425 FITNESS

I would not recommend this gym. Especially during these uncertain times.— When the pandemic hit and the gyms closed, like most other people, I reached out to put a freeze on my account because it doesn't make sense at all for me to pay for a service that is not being offered. They replied to my email stating that they would put a freeze on my account, but continue to charge me monthly (what??) since I signed a contract (I wasn't even aware that I signed a 1year contract, but whatever that's over now). I replied stating that if they could not completely freeze my account (including charges) then they may as well cancel it. To which they replied stating my buyout options that far exceeded what I would have paid to finish out my contract. So I obviously did not agree to it.nnI planned to just dispute any charges through my bank, but I'm guessing too many people complained and “helped” them come to their senses and they decided to freeze my account with no charges, as I had originally asked. So mission accomplished, right? No. When I walked in to workout upon their re-opening, they tell me that my membership was not renewed and that I would have to sign up again like it's my first day at the gym... Why was it not renewed? Who requested not to renew it? I sure didn't. I requested to FREEZE it. As I spoke to their sales guy and explained myself, It became clear why they canceled it. The guy didn't want to reason with me. The only thing he wanted from me was to pay a down payment along with my first month as if I'm a new member. ...why would I do that? So I can go through this whole fiasco again if they unexpectedly shut down?? You already charged me for a period in which the gym was not open. When I asked him if he could waive it, given the situation, he looked at me like I was crazy. He wanted to play salesman tough guy and as a result, lost 3 memberships. Good Job ud83dudc4d

This gym has great weights and quality machines. This gym is clean and has a good vibe. I first came here when it was Gold's and I will keep coming by to workout when iam in town. Don't trust anyone who does a review with no name.

As many others have mentioned in recent reviews, the policy for membership cancellation due to covid-19 is very poor. 30-day notice period and $59 cancellation fee!! During covid-19, most other businesses I deal with have been way more flexible with their contracts written during pre-covid times.

Clean, socially distant, constantly being updated and improved. I was a fan back when it was Golds and it just keeps getting better. Their system for ensuring a safe space to workout during covid is incredibly reassuring, Matt was super helpful and communicative in making sure my membership was “unfrozen” and back on track. Staff is always so nice and helpful and I am so glad to be back!!

This is a great neighborhood gym. I have been a member for 20 yrs. The staff is friendly, machines have individual tv monitors and always in good repairs, plenty of instructor led classes and virtual classes (before Covid), fees are reasonable. Can’t ask for more in a gym