ZARA

It's one of my favorite place. I love the clothes and accessories, everytime I go there I buy something ud83dude05ud83dude05ud83dude05 just I can't avoid it. The ambience It's really cool very spacious and organized and customer service is good, just depends who is cashiering but I love it.

I tried exchanging two items that I had bought before COVID-19 closed all stores. I finally got to go back after everything started opening again, and the man working there refused my exchange (the clothes had never been worn, had original tags still attached, and I still had the original receipt) and said the items were “last season” so he couldn’t accept it. He didn’t even look at my receipt. I should have argued with him about this return policy as I’ve worked in retail for 8 years and have shopped at Zara a lot, and have never heard of this return policy before. I know when employees don’t want to deal with customers and this guy didn’t want to deal with anyone. He was very rude and standoff-ish towards me the entire time, made me very uncomfortable so I didn’t want to argue about the policy and wanted to leave ASAP. I still have the items also with the tags still attached T_T I also googled the policy and no where does it say they don’t accept “last season” clothes. Avoid this guy if you want to have a good day!

Zara has so many different items there everybody goes there even boys there are kids boys women's also for like grandmas and grandpas the shirts and panties and everything there are so cute they also have bags and they have shoes is there too the hands backs are so cute that I always get one from Zara my mom loves Zara so much that when we go to the mall she always goes to Jara first I also like Zara really much the employees and the customers and the cashiers are so nice everybody there are really nice and they are really sensitive they also put on a hand sanitizer for kovic there are a lot of choices of closes and everything else.

Ridiculous, why do I have to wait for pickup? Even worse. You have to wait to enter zara shop, then wait to pickup. No even worse, are you ready? Online pickup is not at the regular counter, so you wait 20 minutes to learn that pickup is in another place

Only one door open right now because of covered they have a men's and a woman section.nnMostly European size clothing Zara comes from Spain definitely for the forward thinking individual not great for basics.