Map
Detailed Information
- Place Types Storage
- Address 3127 Smokey Point Dr, Arlington, WA 98223, USA
- Coordinate 48.155668,-122.1885524
- Website https://www.publicstorage.com/self-storage-wa-arlington/1912?pi
- Rating 4.6
- Compound Code 5R46+7H Arlington, WA, USA
Photos
Reviews
Rented a unit so I could clear out my garage. Excellent deal with 1 month for $1.00.nClean and nice staff.nI had an issue and the manager helped me fix it in minutes.nnI Highly recommend this location! The security is really good as well.
On August 8th I reserved my unit for August 30th and received a call a week before confirming that appointment. When I travelled from outside the country to move my stuff I had movers and my parents from out of state set up to assist me. I called to say I was on my way and found out that my reservation was given away August 11th. I was irate and the front desk associate Joe rallied on my behalf to find a way to accommodate me. The supervisor wouldn’t call me as I requested and instead used Joe as a middle man. I called corporate and they pretty much told me I was out of luck and they blamed it on the store. Joe kept rallying and was able to make my simple request to get two units of half the size for the same price as the original. Basically the same deal but separate units. I am so grateful and impressed with the level of customer service I received from Joe. I am disappointed with the corporation. The management at this location ended up pulling through but it was like pulling teeth to get what I already had contracted for. I was shocked that management and supervisors never reached out to a customer that simply wanted the situation to be rectified. Kudos Joe for keeping my as a customer.
This place has the greatest employees! Needed some space and this was the place, only $1 for my 1st months rent was great, bought a great new lock there also! Thanks public storage we'll be back here again for sure!
This place has the best customer service! Josette & Joe are wonderful to work with and they will work to get their customers a positive resolution to any situation. I thought I had a great deal, but Josette got me an even better move in deal by listening to me and making sure I got the right unit, which was much cheaper than I had planned. That $1 move in special is awesome when you're pinching pennies! Thanks public storage for great employees who really care!
From the reservation line to Josette calling from the property to confirm, this Public Storage experience has been top-notch. Josette's friendly customer service and honest approach is a breath of fresh air. She helped us secure a unit at the very best price. THANK YOU!!!
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