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Domino's Pizza

4955 Felspar St, Riverside, CA 92509, USA

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Detailed Information

Place Types Meal delivery
Address 4955 Felspar St, Riverside, CA 92509, USA
Coordinate 33.9982793,-117.4849904
Website https://www.dominos.com/en/?utm_source=google&utm_medium=loclis
Rating 3.7
Compound Code XGX8+82 Riverside, CA, USA

Openning hours

Monday 10:00 AM – 12:00 AM
Tuesday 10:00 AM – 12:00 AM
Wednesday 10:00 AM – 12:00 AM
Thursday 10:00 AM – 12:00 AM
Friday 10:00 AM – 1:00 AM
Saturday 10:00 AM – 1:00 AM
Sunday 10:00 AM – 12:00 AM

Photos

Reviews

Juma Mughrabi (08/18/2020)

Terrible customer service, food arrived incorrect and cold. Would definitely not recommend this place at all whatsoever. Definitely choose an alternative location rather than this one.

alicia martinez (05/09/2020)

I have been ordering at this location for years and had never had problems even in this covid-19 times, but today I was really dissatisfied, I do not see what’s the point for the “skip the line” online option, I got there and employees were coming in and out with the delivery orders I guess and nobody acknowledged any of us waiting there in line for over 30 minutes, even people that got there after me got their orders before, I do understand because of these hard times things need to be different and there will be longer wait times, but I would have appreciated if they would at least acknowledge us and ask us to wait a moment to get to our orders. The staff wasn’t even understanding of people being upset by being completely ignored for a long time. They kept taking new orders instead of dispatching the one that had been ready for like 40+ minutes.

Dennis Sonney (05/16/2020)

Absolutely horrible! This place is the worst! You call and place an order, when you arrive, you cannot go inside, if you forget your cell phone at home you cannot call them to tell them you are outside, you cannot knock on the window or door, I counted 10 employees inside, nobody cared about the clients standing outside, who was waiting, names, nobody came outside to check on us, employees having their own party inside, on phones. Not customer focused at all. So many orders stacked up waiting to go, and yet nobody cares. Everyone outside waiting was complaining. One man said he came last week and it was the same situation. We will never go back to this place.

Stephanie Colin (05/03/2020)

Extremely poor customer service. Placed an order through the app, specified delivery for “now/as soon as possible”. The dominoes tracker did not move for 40 minutes. After we called, they told us that we did not specify the time that we wanted the pizzas, so they simply did not start our order. They then said we would get our pizza in 2 hours. Our friend called the store from a different number, and the delivery time given was just 30 minutes. We talked to Nataly and a young male teenager. The male teenager refused to place the manager on the line. Worst service ever. Will be reporting to corporate.

Andrew Juarez (07/02/2020)

This review is based on four orders spanning 2 months. I ordered three of those orders for delivery and I get a call from the restaurant within 3-4 minutes of confirming my order that the delivery time is between 1hr30mins to 1hr45mins and asked if I want to keep my order, cancel, or come get it. I at least liked that they notified me. I chose all three times to come get it. They then tell me the wait time and I promptly arrive when they said to. All three times I had to wait an additional 15 to 20 mins because they hadn't put my order in the oven yet. I was ready to be done with this location but the last time the manager personally apologized because not only was it late they messed up the order. Today, I called before ordering asking what the delivery wait time is because it's dinner time. 1hr45mins they said. I placed an order for pickup at 7:35. The app said 7:55 to 8:00 pickup time. I called at 7:55 because the tracker still said prep. I called and the guy said 10 mins so I came to get it. I get to the location and they said 15 more mins. I'm trying to support and stay positive but this has been four consecutive attempts and fails. I hate giving bad reviews but I believe this is justified at this point.

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