Soccer City

Good selection of soccer gear and the staff was helpful. We purchased a new pair of keeper gloves.

Disappointed in the customer service. I ordered two different sizes of track pants for my son and because the sizing is all over the place and not consistent, I called and asked if they would return/exchange the 2nd pair that I had ordered knowing they have a policy of no refund/exchanges on the personalized orders but given the fact the sizing is extremely off they agreed to order a 3rd pair and when it came in they would call me and I could come in the store and they would exchange them for me as a courtesy and due to the sizing inconsistencies. Fast forward 6 weeks or so, I called since I hadn’t heard from them and they knew nothing of this order and the kid I spoke to was told from the higher ups that they can’t exchange them after-all. WASTE OF MY TIME! Had I been told that when I first called 6 weeks ago I would of just paid another $50 and ordered a 3rd pair. I trusted what they told me but I should of known better. So now it’s the rainy soccer season and my son doesn’t have the warm ups that fit him and match his team. I hope our soccer club goes with another supplier for their uniforms next year!

Great honest service.

Excellent customer service and selection of soccer gear!