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Bekins Northwest - Corporate

8500 Durango St SW, Tacoma, WA 98499, USA

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Detailed Information

Place Types Storage
Address 8500 Durango St SW, Tacoma, WA 98499, USA
Coordinate 47.179761,-122.488227
Website https://www.bekinsmovingandstorage.com/
Rating 2.8
Compound Code 5GH6+WP Tacoma, WA, USA

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Reviews

Roger Smith (11/11/2020)

I have used Bekins twice. One for a move to Washington state in 2016 and one when we left Washington state this last summer (2020). Both times, the experience with Bekins Northwest was terrible. Dealing with Bekins in Texas and in Missouri, they were great. it is strictly Bekins Northwest that is horrible. In 2016 when we moved to Washington, the unloading crew did nothing but complain, waste time, and not listen to where things went. There was one guy in the group that was working way harder than everyone else.nnThe worst, however, was our experience with Bekins Northwest in July of this year (2020). They were way off on estimating our weight so it added an extra $1500 to our bill, but then they KEPT OUR BELONGINGS for OVER A MONTH. They refunded us, yes, you guessed it, $1500 for the wait time. (I'll let you make the connection...) When we finally got our stuff, there was a lot of damage. A refrigerator door was broken. Our washing machine was rusted due to poor storage and several other items damaged. We filed a claim and they paid us a whopping $170.nnDO NOT DEAL WITH BEKINS NORTHWEST. THEY ARE UNPROFESSIONAL, LAZY, AND INCOMPETENT.

Nanci Smith (07/13/2020)

We needed assistance moving a very large piece of printing equipment into our house and Bekins was able to help us. They were a pleasure to work with both on the phone and in person. The workers that they sent were on time, very professional and efficient. They understood that the equipment needed to be treated carefully and were thoughtful in their work. Very happy with the work they did!

doris applebaum (09/06/2020)

Terrible experience. The person they sent to estimate the size of truck we needed underestimated so we had to hire other movers to finish the job, even though Bekin assured us they would move us in one trip.nnDue to severe allergies we requested the movers not wear cologne. So one of them doused himself heavily in cologne. This made on of our household unable to participate in the moving.nnThey overcharged us by $150, and also charged us for boxes they didn't provide to us and we hadn't requested. I was able to get a refund but was treated very dismissively over the perfume issue, as well as them leaving so much of our stuff behind when they moved us.nnTotally unapologetic, and acted like they did a giant favor by refunding the overcharges.nnI would never use this local branch of Bekin again.