Map
Detailed Information
- Place Types Car dealer
- Address 3526 Shenandoah Ave NW, Roanoke, VA 24017, USA
- Coordinate 37.2811064,-79.9966596
- Website http://starautosales1.com/
- Rating 3.6
- Compound Code 72J3+C8 Roanoke, Virginia, Unit
Openning hours
- Monday 10:00 AM – 7:30 PM
- Tuesday 10:00 AM – 7:30 PM
- Wednesday 10:00 AM – 7:30 PM
- Thursday 10:00 AM – 7:30 PM
- Friday 10:00 AM – 7:30 PM
- Saturday 10:00 AM – 7:30 PM
- Sunday Closed
Photos
Reviews
Worst car buying experience of my life. I test drove the vehicle came back to return it and everyone had left. When they came back an hour and a half later they knocked $2,000 off the vehicle so I ended up putting a deposit in to come back the next day and fill out the paperwork and get the title. came back the next day they said they had lost the title to the vehicle that I could come back the next day to get it after I had already signed papers. Kept going back to get the title until 3 days later they told me that I was just going to have to return the vehicle because they couldn't find it I am a mother of four kids and work a full-time job and I really did not have time for any of this shady business.
For the love of all that is good and holy DO NOT buy a car from this place. I purchased a vehicle in October of 2020 and I have had nothing but problems and have spent over $1,500 already trying to fix it. I still have to have more work done to it. I took it back to them and they kept it for 6 days and told me nothing was wrong and I had to pay $500 for a rental car while they had my vehicle. DO NOT PURCHASE ANYTHING FROM THEM, NO NO NO NO NO!!!!!
They are bad in business!! BE CAREFUL and thoroughly check your car before purchase because they will sell you a car that is not efficient. You will put in more money to fix the car than what its actually worth. AND IF YOU ARE A FEMALE PLEASE PLEASE PLEASE have someone with you that can definitely see through how they operate.
my daughter purchased a car from there and he never told her that it had a salvage title. When she took it to the DMV to try to get tags on it he had never paid the tax and title on the car but we had paid him so the DMV flagged it and would not tag it. We asked him to finally mail us the title because he never gave it to us at that point she had already sold the car to someone else and when we got the title it shows that it has a lien on it and that it was repossessed with the previous owners information meaning this dealer is jumping titles and now the next two owners of the car are unable to get it registered because they do not have a clear title. I'm not sure where to go with this complaint if you have any advice how do I get this fixed because now the person we sold the car to us threatening us because she can't get it tagged.nThis was her first car she just turned 18 he had her sign as the dealer and he signed as the buyer but the salvage title has a lien on it
Vehicle was exactly as described, no pushy tactics, great prices, it was a fantastic experience overall. I spent less than a half hour total in and out, EXCELLENT CUSTOMER SERVICE. Its been over a year now and I STILL LOVE MY CAR! I HIGHLY RECOMMEND STAR AUTO SALES!!!!
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