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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 11:00 AM – 6:00 PM
Photos
Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Verizon Authorized Retailer – Victra
Reviews
F M (01/27/2021)
The only Verizon team member was Marjorie. There was three customers ahead of me. Marjorie was excellent with each customer. She multi-task with great ease. She waited on the customer answered phone and acknowledged customers coming to the door. She made each person fill as they were her main focus.nShe also cleaned each station after the customer left.nI was very impressed with Marjorie.nIf I should need help I would want her to assist me.
Brandon Byrd (02/14/2021)
She was awesome and the only one working. I came in late at night for a car charger. Even though she was the only one there she helped me immediately and found what I needed. She was very polite and quick. She charged me on one register but it froze up and had to ring me out in a different one. With all that happening and her rough day she still assisted me and didn’t have an attitude one bit. She deserves a raise to be the only person working should be a problem but she held it down!
Junior Martinez (10/19/2020)
Larry was an extremely professional and knowledgeable customer service representative at the Colonial Heights Verizon store. He listened to our issues and asked follow-on questions to fully understand, and help resolve the ongoing issue with our son's phone. He personally called Verizon to ensure that our issue was completely resolved before we left the store. Lastly, although the entire process took nearly an hour, he was always patient and attentive to our needs. Thank you for the great customer service experience.nRay Martinez
Michaela Edmonds (12/30/2020)
The staff at this location were very helpful and friendly. I did not feel rushed through my process. Everything was explained in great detail. MJ and Larry were wonderful! I would definitely return to this store.
L Lee (HealingAngel) (02/04/2021)
My experience with Larry was excellent. He cared about my concerns, listened and followed up as promised. Larry was professional, polite and I highly recommend him to my friends, family and business network.
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