Map
Detailed Information
- Place Types Car dealer
- Address 3920 Lee Hwy., Arlington, VA 22207, USA
- Coordinate 38.8961156,-77.1073921
- Website https://www.arlingtonhonda.com/
- Rating 3.9
- Compound Code VVWV+C2 Arlington, Virginia, Un
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Be weary of this dealership. Ask up front what all the charges are going to be. I recently had a $443 invoice whereupon they added over $60.00 in shop supplies. I am in this industry and this is price gouging. $54.09 of my total bill was parts and the other $388 labor. They don’t disclose this charge up front.nnThey are also using a flat rate system for repairs. For example I was told by their salesman that I needed a front seal and it was going to be $350.00. $24 for the seal and the other was labor for a job that didn’t take an hour. What should happen is they should list the hourly rate and the amount of hours the labor guide says the job should take. That isn’t the case. They are overcharging. The coupons they provide are fine but they are more than making up for them in other charges.nnI have it in good authority that service writers/salesmen are getting a commission on what extras they can sell you when you are in for your “$10.00” off oil change. So in the case of the leaking seal I asked how bad it was and he says “let me check” and he comes back and says “it looks pretty bad”. Is that his commission talking or an honest answer and how would he know anyway.nnLast but not least is they called me on Monday after my visit and I told the woman how unhappy I was and I wanted the service manager to call me about the charges. He has yet to call.nnI bought the car new there in 2011 and it has had all repairs there including tires brakes you name it. But I won’t be back. I won’t buy another car there. All over this one experience. I’m guessing COVID put a hurt on their bottom line and they are trying to make up for it. They can do that to the rest of you going forward as I will not be back to Brown’s Arlington Honda.
I have only been here for recall repair work on two occasions, but the staff has been very helpful and considerate. The lounge area is equipped with a great coffee machine and comfortable chairs. The area is clean, and the staff has maintained good cleaning habits during the COVID-19 era. There aren't too many stores nearby to peruse, but the neighborhoods and parks nearby make for great walking on a nice day. Will definitely go back here for any further car work needed. Thanks!
The overall service provided by Zaman was top notch . He answered all our questions and always had a prompt response. Ha was very kind in giving us a ride from the metro station. He was never too pushy and had always a very positive attitude in trying to make us happy with the car selection and deal conditions.nnThe only reason for a 4 stars is the 3 hours needed at the store to close the deal, mostly to address issues with the finance guy, who was also very kind, but it was an exhausting experience.
I recently visited this dealership not knowing what to expect. I must say everyone was very nice and professional, answered all of my questions. We were able to agree on a deal, no pressure at all, I plan on buying my next vehicle there in a year or two.
I went in for an oil change and tire pressure check. The service advisor was professional and helpful. They have a courtesy shuttle service, so I didn’t have to wait for hours at the waiting area. I got a call when the service was done, and they came to pick me up shortly. When I picked up the car, my car was washed and everything was up to my expectation. ud83dudc4dud83cudffb
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