Lexington Mini Storage Hamburg

Very clean, well lit, secure. Had dollies and carts on hand.

Good, solid, reliable storage company. Expertly climate-controlled units, well-secured and clean. Easy access for unit renters through secure gate, able to drive right up to entrance hands-free automatic door. Easy to pay rent online—automatically too. Often close to full because of good, reliable service and well-kept facilities.

I'm a college student who needed a self-storage unit to store a lot of my stuff in before I went home for the summer. After looking at a couple different self-storage units, I decided to open up a storage unit with Lexington Mini-Storage because their climate controlled units set them apart from their competition. I was sure that my stuff would be safe and just as I left it when I got back to college. I would recommend Lexington Mini-Storage for anyone looking for climate controlled self-storage units.

Incident: I’ve held a contract with Lexington Mini Storage (LMS) since 22 April 2019. Customer service was great and Bill, the manager, was very professional upon signing the month-to-month contract. I was keeping most of my belongings in their 10’x15’ unit on the third floor, only two units away from the elevator. I come and go about every 3 weeks to take or drop stuff off. On 4 June 2019 I picked up my classical guitar to keep at my parents’ house. I had not returned until 7:15 am on 11 July 2019 to pick up a couch. Upon opening my locked unit. I noticed all my stuff was in disarray and pillaged. Upon further inspection, I noticed someone had plundered through my unit having stolen guitars, amplifier, electronics, calculators and a host of other things. I immediately closed and locked my unit and walked to the office on site. I found Bill’s phone number posted on the door. I called him to explain my findings, but he was adamant that no one had stolen my stuff repeating “no one has robbed this place in 11 years.” I insisted my stuff was stolen but he was very much taken aghast, refusing to believe. I then called the Lexington Police Department (Lexington, KY), and told them I needed to file a police report. Shane, one of Bill’s employees showed up around 8:15 am. I explained to him what happened and proceeded to show him what remained in my storage unit. A police officer showed up around 8:45 am and a detective soon thereafter.nnUpon further inspection, the detective discovered that a storage unit, diagonal to mine, was unlocked and proceeded to open it. The detective noticed a dining room chair snuggled in the corner of the unit closest to mine. Next to the chair was a black backpack, both of which not mine, with my two whittling knives inside. An empty box that formally housed some of my electronics was also there.nnI learned that LMS only keeps 2 weeks of video footage on file. So, for the first two weeks after 4 June 2019, there is no record. Additionally, LMS claims no responsibility for my stolen items and has made no effort to lock the remaining empty units to deter any future thefts. Most importantly, they have refused to inform the remaining tenants of the theft that occurred.

The cleanest and best storage facility in Lexington.