Map
Detailed Information
- Place Types Atm
- Address 318 E Main St, Lexington, KY 40507, USA
- Coordinate 38.04308,-84.493581
- Website http://www.bankatcity.com/
- Rating 3.1
- Compound Code 2GV4+6H Lexington, Kentucky, Un
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have had so many terrible experiences with this bank. they have terrible customer service and will gossip about other customers in front of you. the people who work here are people who should never work in customer service. they are rude, unhelpful, and truly unwelcoming.nn1) they charge you six dollars for cashiers checks even if you have an account with them (branches in other locations DO NOT do this), annoying but no big deal. when i asked them to order me checks, they told me they had already ordered them. after 3 weeks I called to see where they were and they forgot to order them in the first place. never apologized for it. when i FINALLY got my checks in, my address was spelled wrong despite me spelling it for them 3 times over the phone and having them read it back to me.n2) my debit card information was stolen. I called the automatic line on Sunday to cancel the card and called the bank Monday morning. When I called the woman who answered the phone acted like I was bothering her and basically told me there was nothing she could do for me after keeping me on the phone for 20 minutes and acting like I was lying about the charges. i later had to call back and speak to the bank manager and file a compliant to get them to dispute the charges.
City National has been great to work with. They helped us get our first home loan and Cheryl was great to work with. She made the process easy and took almost all the stress out of buying. Would definitely recommend.
Had a great experience with city national. Mitch Florence worked with me securing my mortgage loan, he is a true professional.
Have been more than helpful on a multitude of issues. They know me on a first name basis and I feel like they care.
Nothing but good things to say about Mitch Florence and City Bank. Mitch was always there to answer my myriad (first-time home-buyer) questions. Very thankful for the wonderful service he and City provided, and continue to provide.
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