Home United States Kentucky Fifth Third Bank & ATM

Fifth Third Bank & ATM

2295 Nicholasville Rd, Lexington, KY 40503, USA

Map

Detailed Information

Place Types Atm
Address 2295 Nicholasville Rd, Lexington, KY 40503, USA
Coordinate 38.0063672,-84.5191942
Website https://locations.53.com/ky/lexington/2295-nicholasville-road.h
Rating 2.5
Compound Code 2F4J+G8 Lexington, Kentucky, Un

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Michelle Gantt (05/14/2020)

Staff is very helpful at first. If you run into a problem they are very quick to dismiss you. You can tell that they work off of some type of pointing system or commission to open new accounts. After that account is open don’t count on any help. Customer service is horrible. I have waited for a bank card for over a week. It has got canceled twice and sent back out not at my request. But because the person on the phone thought that it would be best. Do your homework before opening up a bank account. The app never works. The online version is always crashing. Worst banking I have ever encountered in my life. Update: my personal banker call to touch base about my survey. I gave them three stars for his effort. We’ll see how this goes in the future. Hopefully I don’t run into any more problems. I’m impressed that they actually look at their reviews and surveys. I know it’s procedure to call anyone with a low review. But I am impressed with the company for putting this in place.

Ac Carter (09/10/2020)

So I went to the fifth third bank on Nicholasville Road and it took forever to resolve A problem which was on their part I cashed a check and I wanted it to go into two different accounts one with a prepaid one was a regular checking instead of them informing me of what they were trying to do they never said anything so I’m just sitting in line for over 15 minutes total timenThere was no feedback or anything.. My hairstylist out to them in order to get a reply back

Rob Tam (05/12/2020)

Ive canceled my business account due to their poor customer service. I was wanting to cash a check but the lady named Breanna didn't even attempt to help me at all. Didn't even ask me if I had express banking. so I asked if I could just cancel my account and she didn't even hesitate in doing it. didn't ask why or nothing. What a bad experience.

Lori Hensley (10/01/2020)

Will get you any way possible!!!

Dan (05/24/2018)

Excellent Customer Service, always prompt and courteous! I love this branch! It's where I opened my account many years ago since it was literally a block away, can't get more convenient that that! Whether, I use the drive through or walk-in, I am always greeted so promptly and advised they will be with me momentarily if there is a small wait. I give their customer service 110%, Thank you kind folk's at Fifth Third Bank, Keep up the excellent work!

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