Map
Detailed Information
- Place Types Atm
- Address 3100 Richmond Rd, Lexington, KY 40509, USA
- Coordinate 38.0027648,-84.4480022
- Website https://locations.53.com/ky/lexington/3100-richmond-road.html
- Rating 2.4
- Compound Code 2H32+4Q Lexington, Kentucky, Un
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Well I can see why this branch has low ratings.nThe lead teller is short in her dealings with customers. The teller I was working with however was great. Unfortunately he was at the mercy of his supervisor. I think it’s a shame they don’t see this issue and correct it. The other Fifth Third banks don’t seem to have this poor customer service. I didn’t approach the manager because of the bad reviews he seems to have. I will drive to a different branch and get the friendly customer service this bank is know for!
Old women never wear masks
Went to deposit over $400 cash Saturday right before close. Teller must have thought I wasn’t paying attention. I looked at my receipt puling off. Somehow someone trained to count money on demand failed to count $300! (6 -$50’s) of my deposit only putting in a little over $100. I walked in to have this resolved. She actually tells me I only have her $140 as she nonchalantly “recounts” her drawer in no midst of apology or surprise. (i.e you are a banker and someone just told you that you miscounted $300 and you didn’t even seem shocked or apologetic). After she “found” the discrepancy she didn’t even say anything she just pulled my account and typed in 300.00. She gave me my receipt and I told her “I still don’t even understand how this could have happened” IF I HAD LEFT THERE AND REALIZED AFTER THEY WOULD HAVE CLOSED AND THERE WOULD HAVE BEEN NOTHING I COULD DO. I WITHOUT A DOUBT FEEL THAT WOMEN TIRED TO STEAL FROM ME. CHECK YOUR RECIEPT!
45 mins to cash a check. SMH
Seruously, how is ONE STAR the lowest possoble rating? This is the most ZERO STAR branch that I have ever been to at any bank, ever. The manager is the rudest piece of banking trash imaginable- PLEASE do not trust these people with your money. Lies and deciet are one thing, but since when is it okay for your bank to flunk a basic math test??? RUN, DONT WALK to save yourselves from banking here.
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