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Chartway Federal Credit Union
Chartway Federal Credit Union
Chartway Federal Credit Union
Chartway Federal Credit Union
Reviews
Jakilyn King (09/23/2020)
This bank was great when it was LOCAL (SUFCU and then SWFCU). Then Chartway took over, bringing in their people and policies, making it the worst place to bank in the area. I am giving it a one because I can't give zero.
james johnson (07/03/2019)
Worst bank in town. If you are scammed by not receiving your products,then this bank don’t care!
William Hobson (03/01/2018)
Great staff at the local level trying their best to work for a company that obvioiusly has very little connection with customer service in our area. Aweful customer service at the parent company level. When contacting them several times for a seemingly simple problem, they were dismissive and not helpful with several important questions I had about setting up an account. Sad! I went to a local bank and set up exactly the same type of account in a matter of about 10 minutes!
Jessica Giordano (05/05/2016)
Been a member for about 3 years! When I walk in they know who I am, greeting me with a hello how are you, everytime. They are very helpful with any questions I have and very friendly as individuals, also funny! I appreciate all the help they have done for me. And I'm proud to be a regular member!
Luke Duckberg (01/20/2018)
Nothing against this or any locations here in town...they were all fantastic back a year or two before the buyout. Taking the title from Wells Fargo, Chartway has proven to be the worst financial institution I've ever experienced. Recently decided to go ahead and convert my no-fee checking acct to one with monthly fees without permission. I use the acct ZERO!! I only kept it in case of a "For some reason my wonderful Mtn. America accts are inaccessible" scenario. So the first I heard of it was through a negative balance notification. I can't keep going as there are just too many instances and particulars...I would be writing for hours. All employees have been just fine...it's the corporatized framework and experience which are horrible. That's the reason I switched from Wells to Southwest Community. Welcome to the machine fellow members! I'm out!
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