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Mercedes Benz of Medford

3240 Crater Lake Ave, Medford, OR 97504, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday Closed
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Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Mercedes Benz of Medford
Reviews
Cody Craine (02/24/2021)
My experience with Mercedes Benz of Medford was exceptional. They gave me a fair and honest deal for my trade in. Randall was the salesman that helped me get the deal on my new Mercedes and he was transparent with their prices, catered to my needs, and got me the best deal that I could have gotten for the car I bought. Everyone that I worked with, including the finance department, gave off the vibe that they were working for me and not trying to work me over. I have nothing bad to say about my experience and will be returning back when it’s time for me to get my next car.
Andrew M (02/05/2021)
Amazing experience, I would like to express my gratitude and appreciation to salesman Scott D. who worked with me on the deal. I purchased a GLS remotely in new condition with options I wanted for very attractive price. Scott worked with me from first minute I inquired about the vehicle until I drove back home. He met me at the airport and made sure whole process wouldn’t take long. Thank you Scott and the financial department for quick turnaround I would definitely be back for my next Benz.
Debra Brown (03/25/2021)
The Service team at Mercedes Benz of Medford was a life saver for us. Our Sprinter van had a problem while we were on vacation far from home. We called the dealership and they were super accommodating. They worked us in to their busy schedule, diagnosed and fixed the problem quickly, and had us back on the road the same day. This is everything we expected from Mercedes service, and we were not disappointed. A true 5-star dealership!
Tommy Damron (03/24/2021)
Took my gl450 here about two weeks ago now. I was told the problem would be fixed in a week. I call at a week I was lied to and told by a man in services that my part had to be ordered from Germany and would take 3/4 days to get here . Fast forward 3 days I receive a text from Shannon in services who has been respectful and nice at least is now saying that my part hasn’t even been order yet! This totally contradicts what the man who I spoke with a half a week ago about a part being sent from Germany said ! As a Mercedes owner I honestly feel disrespected by being told one thing when they really had no clue on the timing and we’re clearly just saying random things to get my business .
D B (04/06/2021)
Had a key break off in my 2001 ml320 and after a comedy of errors on my end, the guys at MBZ Medford really tried their best. The problem could be fixed but the price for parts and labor ended up being more than the car was worth.nnHonestly was not sure the entire time that I was receiving the 5 star treatment I deserve, so I grabbed the phone the moment I wasn't comfortable and I called up Matt (the owner) and explained my feelings on the matter to him. My 20 year old beater worth 2K on its best day became his top priority and he took my concerns to heart and helped me find my way to a solution (the best option really out of the great big bunch of poor choices I was faced with).nnI would rather take my Mercedes car anywhere but the mechanic... Yet if I MUST take it to a mechanic, its great to know that Matt and Rachael of MBZ Medford are ready to help if they can.nnThanks MBZ Medford!
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