Map
Detailed Information
- Place Types Accounting
- Address 3830 S 25th E #200, Idaho Falls, ID 83404, USA
- Coordinate 43.463149,-111.984618
- Website http://www.smithkunz.com/
- Rating 3.3
- Compound Code F278+75 Idaho Falls, Idaho, Uni
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My parents and I have been doing our taxes with Scott for many years now. He’s always been kind, professional and takes the time to answer all of our questions. We truly are lucky that as of this day we’ve had no issues. We definitely recommend our friends and family to this business as we hope they will not be disappointed.
We worked with Scott. If it’s a one and done with your taxes you might be ok, however, if you have anything weird or unusual with your taxes or you get audited by the IRS and there is a problem, GOOD LUCK! We received a letter from the IRS saying we owed them a great deal of money(>$10,000) so we tried calling Smith and Kunz and we finally got ahold of Scott and he told us to send some papers to him and he would take care of it so we did (which cost another $50) Fast forward a couple months and we get another letter saying the same thing. I called the IRS myself and they never received anything from him, not even a POA. So over the a course of a couple weeks I called and called his office and could never past his receptionist. I told them to leave him a message several times and to call me and he never called. And during all this time the amount owed was collecting interest. So we finally just went to another CPA that would actually work with us and we got it resolved. I am extremely dissatisfied with them and wouldn’t recommend them to anyone. ud83dudc4eud83cudffb
They held my tax information hostage for over a month and a half. We completed the taxes in office but needed to give him a decision on how we would like it to be filed. We emailed him (Scott) shortly after, and he said he would get if finished. We called the office numerous times and were told it wasn’t done or it would be by noon that day. We also sent emails that were ignored. It was already done in office! I don’t understand why, but can only guess he didn’t save it or lost something.nnWhen we finally spoke to him, he half apologized. At that point, I just wanted to get it over with. When I realized I needed to add another document, I brought it to the office and was told they would get back to me. I never signed my taxes, but they are now being deposited in my bank. How is this possible?!nnDO NOT use this unprofessional, untrustworthy office! They are only out for money and overcharge for services they took over a month to even respond to!nnThey made me feel awful. I expected so much better and am left with the bad taste of distrust in my mouth.
Won’t return phone calls or email. I realize Covid19 has delayed response but this is ridiculous since I started my taxes before the Covid19 our break. I’ve. My job and I really could use my taxes back. Scott will not return my emails or phone calls. At first he showed he cared last year when business was slow but know things picked up he is very unresponsive. I guess he can’t handle being busy.nWe will be using someone else next year
I had them file three years of tax returns and paid them almost $400 (which is outrageous) then 6 months later during the holiday season I got a $150 bill from them. They tried to say I hadn't paid them for one year of tax returns and I had to find the proof that I paid it in my bank statements. To top it off the woman who answered the phone wasn't very nice at all, and hung up on me while I was midsentence. It seems odd that i didn't hear anything from them, then out of the blue I received a bill from them for something I'd already paid for. I wonder how many customers they do this to and how many don't have their proof of payment and get ripped off. You should definitely go anywhere else for your accounting needs.
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