Map
Detailed Information
- Place Types Car repair
- Address 350 2700 S, Salt Lake City, UT 84115, USA
- Coordinate 40.71292,-111.900968
- Website http://www.connectautoglass.com/
- Rating 3.3
- Compound Code P37X+5J Salt Lake City, UT, USA
Photos
Reviews
They send out guys who don't know what they are doing. My windshield replacement leaks everytime it rains. Been trying to get in touch with them for over a year, but no one answers the phone.
What good is a warranty when there is no one answering the phone so you can utilize it? Smells like shady business to me.
After trying to work with another glass company and being lied to I decided to try Connect auto glass. I am very impressed, Lina was beyond amazing at helping me and explaining the process . I am definitely going to save the info just in case I ever need you again. Thank you for being honest and patient. My windshield was installed in record time and looks great.
FINANCING FINE PRINTnMaybe it's just me but I definitely feel like the lease agreement for financing a windshield was misleading. My husband signed the lease agreement for $549 and we've been making payments on it since May, only to find out that we've payed $943 since then. Gave snap finance a call (the company Connect uses for financing options) and they said we actually agreed to paying $1,133 in the fine print... not the stated.. bold printed $549 at the bottom of the last page. Definitely our bad but the fine print was easy to miss. All customer service cared to do was ask why we didn't ask about the fine print back in May. Never did they actually attempt to explain the situation to us in it's entirety.
Very disappointed already. Paying in full was my first mistake. Today, the day of my appointment, no one called in the morning as they described. No one called in the afternoon. I only received texts messages from them after I called and left them a message which is little cheesy considering that I phoned them and the didn't call me back. Went back in forth with texts for rescheduling. We finally agree on a date 4 days from today. Then, I received another text from a different number stating my appointment for at home installation is set for 6 days from today. I should have went with one of our local companies here in town.
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