Taco Bell

Consistently slow service. Recently visited and received wet burritos, that is, burritos that had been wet with water. I called to complain and they would not issue a refund or replace the burritos. The manager would not give her name when asked. I will never return, it's not worth the long wait and poor overall service.

I am having the hardest time believing that a customer has to request specifically for the HAPPY HOUR SPECIAL. I had to pay full price for a freeze drink that's given for $1.00 from 2-5pm. I just don't believe it. I believe they just didn't see what time it was and don't know how to fix their customer service skills by just admitting they made a mistake. If it were me I would've absolutely have given my customer their drink at happy hour price and somehow fixed the situation rather than being so misunderstanding and not seeing it from a customers viewpoint. What's the point in having a happy hour if you have to literally say give me the happy hour special. At sonic they already know what's up and give their customers the happy hour special without having them go the extra mile and having to say it specificall. All you end up with are unhappy people instead of happy people but I'm sure they don't care enough about the business to lose little customers such as I. I just can't believe I couldn't have just been given my 1.00 drink in the first place. I paid $2.79 for something I wasn't expecting to pay that much for. It may just be a couple bucks to some but what's the point, really in having those promotions. Can someone tell me if this legit? Does one rly have to ask for it rather than it just being given automatically? Sad taco bell customer here.

Fast and friendly

This location is a joke. A complete joke. They forget at least one item every time. And this time, they forgot half of my order. I called for them only to tell me I have to go back for them to either give me the door or get a refund. 1. It took 40 minutes to get there because of the traffic. And yes I told the “manager” that. 2. I ordered online from the app. And they told me I have to be there in order to get one. I HAVE GIVEN REFUNDS OVER THE PHONE AT OTHER FAST FOOD PLACES. I hope that manager is promoted to customer because he does not know what he’s doing. It’s a JOKE.

They never have gotten my order correct. Its not even special orders. Just from the menu. Can't sit at the window and check all my family's order. They always forget something. Did it again today! Ugh!