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Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday Closed
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Kirtland Federal Credit Union
Kirtland Federal Credit Union
Reviews
A (02/11/2021)
Very unhappy I have never had a bad experience with this bank and I give the benefit of the doubt with the very outdated systems and processes. But to tell me you cannot release a hold on a check because of the way it was deposited is absolutely a lie! I am a nursing student as well as a hospital employee. Before working in Healthcare I worked in banking for over ten years!! I do not like being lied to!! Things have been rough and my partner recently changed jobs which changed our pay schedule not to mention it is the weekend before a holiday! I am told that my deposit will not be released. I.am honestly looking at a new credit union now. I have other products and I have no problem moving them.
Rich (Richyk) (11/04/2019)
Love this bank the staff is super helpful towards your needs and I wouldnt suggests any other place to put your money.
Chris Putnat (01/26/2019)
Waited in the lobby to open a new account. Was my turn when someone jumped in front. I asked if they had an appointment. He said yes, my appointment was at noon. It was 1:30 PM and the banker said oh he's next. That person was never waiting in the lobby at noon. I know because I was there the whole time. Based on principal, I left because that person showed up at 1:15 PM. Terrible customer service practices.
mirada strader (02/08/2019)
They service a loan for my car and h helped consolidate my credit cards for a way lower interest rate. I honestly have never had a problem the 3 years I've been calling. Actually no, one time I went to make a payment and it was deposited instead of applied to a loan which resulted in me getting a letter in the mail threatening repossession. That was annoying but as soon as I called they figured it out and reversed late fees
D Yazzie (11/15/2018)
Their computer systems needs up a dating. My payment was later because of the system. My online account had a zero balance but on there's I owed. My fault!!! Thanks kfc...
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