Home United States New Mexico U.S. Bank Branch

U.S. Bank Branch

388 US-550, Bernalillo, NM 87004, USA

Map

Detailed Information

Place Types Atm
Address 388 US-550, Bernalillo, NM 87004, USA
Coordinate 35.3209915,-106.5511927
Website https://locations.usbank.com/index/new-mexico/bernalillo/bernal
Rating 2.4
Compound Code 8CCX+9G Bernalillo, New Mexico,

Openning hours

Monday 9:30 AM – 4:00 PM
Tuesday 9:30 AM – 4:00 PM
Wednesday 9:30 AM – 4:00 PM
Thursday 9:30 AM – 4:00 PM
Friday 9:30 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Christine Lewis (02/04/2021)

If I could give less than one star I would. I have been with US Bank for over 8years, used locations in multiple states. I have never received such disrespect and harassment like I have at this one location. I am changing banks because of this location and the management. I do NOT recommend banking here.

Carleen Harris (12/13/2020)

This is an online problem! For the last month I have not been able to use my app or online account ! When are you planning on fixing this problem! I don’t know if you have noticed but there’s a pandemic and going in person isn’t an option. I really shouldn’t have to go to the drive thru or call every time I want to check my account! What’s the app for if your system is always down! Upgrade your system so it works !!!!!!

Diane Parham (07/10/2019)

My husband and I have been banking with US Bank for about 12 years, and we are very satisfied customers. When we need to visit the bank in person, we most often visit this branch in Bernalillo. Staff are very friendly and helpful, and I don't hesitate to ask questions or ask for help. Also it is a very pleasant and lovely indoor setting. I use the drive-through ATM often, and it has always worked perfectly for me. I've never had to sit in a line of more than 2 cars (usually no more than one car). I felt moved to write this review because I was online checking tomorrow's banking hours, and saw the negative reviews. I feel the other negative postings don't portray this branch accurately.

David Diaz (10/10/2017)

Horrible service.nnI've been a very happy US Bank customer since 2000; in every US Bank location I have been treated with respect, dignity, and I've felt valued as a customer. I walk in the door, people call me sir, and they give care and attention to my smallest needs. I can happily say I've never felt like 'just another deposit' with US Bank. This location, however, is the exception to the rule: rude, non-engaging, uninterested and ungrateful for even a penny of my hard earned money. Tellers reflect a poor and uncommitting management that wreaks of indifference. Couldn't pay me to come back here--and if it weren't for the wonderful experiences I've had at every other US Bank, I'd probably be looking to take my money to a credit union. This location gives US Bank a bad name...

Cheryl De los Reyes Manning (03/28/2018)

I was entertained by Nate and he was nice and fast service. We also had great convo regarding many things like traveling, countries, foods, etc while he was multi tasking with opening my account.

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