Map
Detailed Information
- Place Types Atm
- Address 1704 NM-528, Albuquerque, NM 87114, USA
- Coordinate 35.2032737,-106.6484498
- Website https://locators.bankofamerica.com/nm/albuquerque/financial-cen
- Rating 2.1
- Compound Code 6932+8J Albuquerque, New Mexico
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Reviews
I understand times are crazy and we’re in the middle of a pandemic, but it would be better if this branch just closed if they aren’t going to get more help. I never expect to spend less than 30 minutes but it’s usually closer to an hour because they only ever have one teller(who is the sweetest by the way) working. There is one lady who seems like the branch manager who always seems upset that I’m there (I take multiple deposits for work usually and get a large change order) who always takes my deposits then makes me wait to get change from someone else because she never has enough. It’s frustrating. Now I’m going out of my way to go to another branch and it’s inconvenient but at least the branch in rio rancho has it together!
I have come in to make a deposit two days in a row 15 minutes before they close and they are already closed! They are closing 1 hour early already and now they are not opening for the hours they have posted this is not a place to have and account for your business because they are truly not reliable enough to keep to there own adjusted hours!
Charged me $8 to cash a b of a check because I dont have an account with them. Then couldn't even give me a receipt for the fee they charge.
The customer service with this location and pretty much every location is terrible. The way they do business is awful. I'm on hold with them right now and I've been on hold for over an hour and no one has picked up the phone. They suspended my card for no reason. And told me to call them and still have not answered. They are by far one of the worst banks in America and I'm definitely leaving them
Reposting my comments about this BOA location. I want to congratulate Andrea and Tamara for their great customer service! However, I do think BOA could swing for a tiny increase in the budget, so there is an extra phone line when the team is reaching out to customers by phone. The central line will ring and ring, when it is tied up.... All the best and thanks!
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