PacSun

I ordered a pick-up in store order, got a text and email confirmation, couple days later got a text saying it was ready for pick-up. I go to the store and ask for the order, gave all the information they needed, etc. Then they proceed to tell me that they can't find my order and it's not even in their system despite confirming that I had the correct location and date and receipt. They said they couldn't refund it to me. And they couldn't just give me the item despite having it in stock on shelves. They told me I'd have to take time out of my day to call customer service, get a refund on there at some point, THEN come back in and repurchase the order without getting my discounts. Worst company I've ever ordered from. The workers were useless and acted as if it was my fault they'd lost my order. Pacsun needs to hire and train better employees and update their computer systems and strive for better customer service policies otherwise they're going bankrupt. Screw them.

Found some great deals at this store location. Staff was helpful and super friendly. I would recommend coming to this location if you want to shop at a Pacsun.

Horrible service, rude employees. I was waiting to get a dressing room and they didn't see me or my friend for about 5 minutes because they were too busy talking. When we finally got one, they yelled at us about going in the same one even when we only had two items. They did not honour the sales that were offered by the store. Racks were messed up and we got so fed up we just left. They do not deserve our money nor time.

Great PacSun great staff lots of good stuff to choose from

Don't shop here often but my husband likes the hoodies and shoes. Prices aren't bad.