Extra Space Storage

Spoke with customer support Justin over the phone on 3/14 and he was extremely helpful in identifying a suitable plan and size for my family's needs. Booked right away. Frank from Arden Ave reached out to me via phone Mon morning and quickly established the unit ready for me. By the time I got off work and went there, the unit was already cleaned and ready for use. I was so impressed. Frank and his manager were very courteous, friendly and inviting. Honestly, after working in NY for so many years, it's very refreshing to experience what great customer service is like. My family and I are definitely impressed and appreciate the care Frank and his team have extended. These guys deserve a raise, a pat on the back and a nice hot cup of coffee for they have figured out the magic formula in respect. Kudos! -Michael

Renting a storage unit online was a breeze. When I stopped by the office, Frank helped me set up auto-replenishment and purchase some boxes. Frank was excellent! He was helpful, personable and very thoughtful. He gave me the run down of how things work at this location and helped me get my lock set up. The packing boxes I purchased were mediocre, but nothing in any way against this location, as the storage area was spotless, the building looks very secure, and I cannot stress enough how great Frank was to deal with. The gate and code system was straightforward after he explained it and I have had no issues so far. Excellent first impression.

Very nice people and the employees were extremely helpful. The manager Dave, was very friendly and answered all of my questions. This is a great place to store your things. I was also very pleased to see everyone wearing masks as well!! I recommend going here.

Super easy to rent a unit through their website as opposed to going in person. It took all of 10 minutes and mostly because I couldn’t decide which size to get. Also, their prices are the best on the South Shore.

Frank is the best- he gives fast, reliable service and is super helpful. The facility is clean and well-kept and everyone is very helpful. I tell all my friends and family this place is great.