The Great Outdoors RV Superstore

Our experience here was laughable, which is unfortunate because I ALWAYS shop local. We weren’t able to come even close to making a deal with these guys (grey wolf 29TE), which is a shame considering both the owner and manager were there that day apparently (although I wouldn’t know if that was even true since we were never even greeted by either). We bought the next day the same camper for over $6,000 less (yes, with freight and prep included) from Wilkins. They also insulted my intelligence by offering me a 180 month term (do people honestly pay TWICE for their campers?) Never even got a follow up call from sales person or manager- so I probably won’t service there either honestly. Also- is there a reason you don’t allow reviews on your Facebook page? Also- are you people reading the responses from their staff to the bad reviews they get? Unbelievable. Go somewhere else folks this place is a joke.nnUPDATE: Since their management staff took the time to kindly respond to my review with that sad response: try searching the “name” under McCann, my wife. We dealt with your sales person Byron, who in all seriousness was actually pretty decent with his product knowledge, but he had to go back and forth to your managers like 20 times... No TO, really? Also if I was a competitor I wouldn’t know your salesman’s name. Look up any dealer around you and compare their responses to disgruntled customers to yours- you are being laughed at

Clay Location, Good sales person, very knowledgeable on the model that we wanted, needless to say we walked out with a New Camper , trading our old one in, painless was in and out in no time, Glad we found your site

My experience started out positive. I found something I liked and I planned in purchasing the camper so I put down a deposit.nThe sale was contingent on me finding a seasonal spot and I was unable to do so. I cancelled the sale. I have been trying to get my deposit back for over a month now and keep getting the run around. I left a message for a manager and was told I would be called back and never got a call back. I have called my sales guy and the first time never got a call back. The second time he told me to give him a week to figure it out. And now no one will answer my call. It is sad because I did have a good experience there up until it came time to get my money back.

Auburn store sent us to Clay to look at a camper. Sales man was great. However the service after was a complete joke. First they lost the battery box cover and the pin for the camper. Both of the item was there at time of purchase. Had no regard to look for them. The place we was told to pick up the camper handed us a plate and said your camper is over there. VERY POOR SERVICE AFTER PURCHASE.

These guys were awesome!! They Love their military!!!! Very willing to work with you and for you!! Great service, very informative, friendly, over all just a nice place and people. I highly recommend this place!!nJoe C helped us from day one with everything! Super easy and stress free!!