M&T Bank

By far, the worst financial institution I have ever used. It's taken me 12 years to finally pull my money out and go elsewhere.

Had a phenomenal experience today at M&T. Everyone was very welcoming and helpful. I had an especially great experience working with Colleen P. She is certainly an asset to this branch and community and I hope she's recognized for it. Keep up the good work, M&T!

Teller-in-training not sure of what to do a month ago. Today still did not comprehend savings withdrawal with cash back. I even told him I wanted cash back. He couldn't form a question to his trainer. He stuffed my cash in an envelope handing it to me without counting. Experience was D-. This teller-in-training is lost cause.

They completely rob you of your money. I've paid well over 2,000 dollars in overdraft fees and extended overdraft fees alone and a lot of them were from their own fees. Not sure what half of those people are there for. Tried to call to get my money back and had to go through 4 different people it's just plain ridiculous. I would not recommend this bank to anyone.

Very rude and bad customer service.