Map
Detailed Information
- Place Types Car repair
- Address 130 Despatch Dr, East Rochester, NY 14445, USA
- Coordinate 43.1151733,-77.4841613
- Website http://www.customtruckcreations.com/
- Rating 4.5
- Compound Code 4G88+38 East Rochester, NY, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I don’t recommend going here. I hired these guys to install a suspension lift kit, side mirror lights along with some other accessories.nWhile driving home after picking up my vehicle I noticed several interior dash trim pieces were broken, the side mirror lights were mounted on the bottom of the mirrors ( I specifically specified for the lights to be mounted on the front of the mirrors)nThe rear end of the vehicle was lifted one inch higher than the front. This made the front tires rub very badly against the wheel wells when turning.nI had to remove the tires and cut out sections of the wheel wells to allow the tires to turn with out rubbing.nI brought the vehicle back for the issues to be fixed.nAfter picking up the vehicle the second time and inspecting everything....nnThe mirror lights were now mounted in the correct places but were not mounted equally and this was very noticeable, also one of the lights wasn’t working.nThey specified on the receipt that the lights were removed and installed several times. I think damage was caused to the light due to the amount of times it was installed and uninstalled and is why it no longer works.nThe rear of the van is still taller than the front and I was told this is because of the lift kit itself..... That is highly unlikely! The torsion bars still have plenty of room to be adjusted equally in order to raise the front to be the same as the rear.nThey did however replace the broken dash trim pieces. I’m very disappointed that after spending $1600 I still have a vehicle that doesn’t have the accessories perfectly installed.nnI now have to buy new lights for the side mirrors because one is damaged and doesn’t work. I have to adjust the front end so it’s the same height as the rear and pay for another alignment. I have to mount the new mirror lights. After the amount of money spent, bringing the vehicle back three times, I shouldn’t have to do anything!nIf you do hire this place, I recommend thoroughly checking your vehicle over before paying for services to avoid the problems I experienced.nThey obviously don’t thoroughly check vehicles before they leave the shop. In two months I spent close to $3000 at this place. I will never do business here ever again. I will say that they we’re always pleasant except for the lame excuses as to why work was done the way it was.
I recently found these guys and had them install a remote start and car seats in my van. Everything went smooth from beginning to end. Very happy with the service. I had a problem with my radio when I left which probably wasn't their fault but they were still willing to look at it for me if I wanted. I will be going back in the future for other things
My son had acquired several parts to lift his Tundra to fit larger tires and we came to the conclusion that installation was best left to professionals. That's when we found Custom Truck Creations. They booked us within a week and got the job done as advertised. Excellent to work with and we will be returning for sure. Highly recommended.
Very Professional and first class folks. They do excellent work as well. I have a 2015 Tacoma and wanted some exterior lighting addition for trips to cabin we have deep in woods. I contacted four places about this including dealership where I bought truck. Two never had the decency to respond. Dealer and Custom Truck responded quickly. Dealership made no suggestions on type of lighting and must have thought I wanted a Space ship b/c price was out of this world. Custom truck not only had a fair price but made suggestions on best type of lighting for my needs. I am very happy with work they did. Would bring my truck to them for any custom work, without hesitation.
Took my Saab 97x to them yesterday for Krown rust prevention treatment, not only did they do it in less time than they said they would need, but they also told me everything I would need to know about how it's done and what I can do to get the most out of my investment. This is how a buisness should be run and these guys know what they are doing. Can't recommend them enough and won't be going anywhere else.
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