Dana Lincoln

Just came home with my 2021 Lincoln Aviator. I cannot thank Ryan and Steve enough, for going above and beyond to make sure I left happy. They were both patient and diligently worked to find me the best deal and most importantly, made sure I was beyond satisfied with my new vehicle. This is my third truck from Dana and each experience was better than the previous one!! Thank you both!! We love our Aviator!!! No doubt we will be back when ready for our next one.

Absolutely awful experience, if you want to have your worst service experience go to dana lincoln...

After four vehicles I am done with this dealership.nnGood Luck trying to get a loaner vehicle if you need service on your vehicle.nnI have a recall and my Hill Assist Warning light on my vehicle that my wife drives. I use my vehicle to go back and forth to NYC for work so a second car is needed.nI called for service with a loaner and was told that the next available date is February 9th. I had to look at my calendar to see what day we are in 2020. How can that be remotely possible.nI told them that I needed a loaner as my wife needs a vehicle when I am at work so she can commute. They said to bring it in and they can work on it without a loaner. They couldn’t give me a timetable of when my vehicle would be returned.nnI explained to them that the last time they took my vehicle I did not get it back for almost two months, yes two months. Why would I ever trust this dealership to get me back my car in a timely fashion.nI went through this same ordeal last time with no loaners and Mike Varerla(only great person at the dealership) helped me out and getting me a loaner.nnI was told that the loan manager was cancelling any appointments with loaners until the end of January. Great job on that decision! The loyal customers do not come first.nnSo now I am stuck driving a car with a service light because my wife does not feel safe and has a service light on. Again, great job Dana Lincoln.nnMy vehicle lease is up on February 15th and there is no way I will lease from Dana again. Like I said, this is my fourth vehicle with Dana and you think they would actually do something for their loyal customer but that is not the case.nIf you have your heart set on a Lincoln, find a different dealership with a better service team or you can do what I am doing and finding a different company that will put their customers first.

Great customer service!!! Very happy with our new 2020 Lincoln Corsair!!! Really appreciate that we were able to agree on price and had a great deal!!! Thank you, guys!!!

Excellent service. We love our new truck!