Map
Detailed Information
- Place Types Atm
- Address 17250 Newburgh Rd, Livonia, MI 48152, USA
- Coordinate 42.4122554,-83.4118177
- Website http://zealcu.org/
- Rating 2.9
- Compound Code CH6Q+W7 Livonia, MI, USA
Photos
Reviews
Connie P in the Mortgage Dept has been very helpful. My Husband and I have our Mortgage, 2 saving accounts, a personnel loan that can be used if we want to use it & we had a vehicle loan with Zeal that we paid off too. The customer service is top notch, the interest rates are awesome. We go to the Westland and Livonia locations and we've never had a problem. Thank you Zeal Credit Union
Recently I stopped in to check on my IRA Retirement account at the Zeal Credit Union on Middlebelt Rd in Livonia. Bart was available and immediately helped me in navigating through some questions that I have regarding Direct deposits from my retirement account. He was very professional, kind and polite throughout our conversation. He offered to call another associate at another branch to help answer a question that he was not sure about. That person was not available so he left a message for her to call back. Rather than me waiting, he assured me that he would call me with the answer. Bart called a little while later with the answer and asked if their was anything else that he could do for me. He is truly an asset to Zeal customer service. No matter where he is working, he always has a smile and a Thank you!!
It was horrible that I shared all my personal information. Then td its rejected because ofnsecurity questions that I know I answered correctly. So they get information for?????
Location closed...nSafe deposit access only, by appointment.
This company is consistently underwhelming and has lead to much personal infuriation. They have socioeconomic discriminatory policies (the do not treat all branch locations the same and they have different hold policies depending on location). They have been dishonest on their policies and misleading with their loans. I was offered a car loan at a rate once I set up auto-pay and then they swore it never happened since I signed the paperwork at a higher rate. The car manufacturer that I purchased from sent me a check to make the situation right because they knew how misleading the whole process was. They were equally dumbfounded by the practice of the credit union and had personally reached out the credit union to explain what they had said before signing the papers. Much like my personal experiences with reaching out to the bank, they don't right the situations. They dig into their unethical and disgusting practice. This isn't a bank for the working man, it's a bank that takes advantage of the working man. Find another bank, this is just about as bad as it gets.
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