Public Storage

Beware of Bait-and-switch pricing. About 3 months after moving my stuff in here they jacked my price up 20+ $/month. Doesn't seem right.nnAlso - be aware - they require you to carry your own separate insurance policy on the contents of your storage unit and to show proof. Of course, they are happy to sell you an insurance policy right there on the spot (convenient, no?).

Maurie is a excellent associate who truly care about helping people. She took care of us so fast and made sure we had everything we needed even though it kept her there 30 minutes past close. My husband and I had just moved to Washington State from Texas and needed a storage facility ASAP! She went out of her way to accommodate us and was just a extremely kind person. So thankful she was working that day!

Even amidst the crisis right now Blake was very positive! Great customer service! Gave me a thorough tour which was very helpful. Definitely recommend this storage facility. :)

Beware of the “introductory offer” business model of this company. Like cable TV/internet providers, they want to get you signed up and then, like boiling a frog, they up your rates when you aren’t looking. This is especially easy to do nowadays with e-billing/bill pay services from your bank. You simply don’t see these bills as often as you did with paper and that’s perfect for this shady business model.nnI began renting a unit at $150/mo but in less than a year found my bill had increased to $240/mo!! Yes, this happens here!nnAlso, they require you to have renters insurance, which, very conveniently, they sell! Lol! It’s essentially a “hidden fee” and is more expensive than getting insurance from a national insurance company like your car insurance.nnFinally, this location in Issaquah only allows you access to your unit at certain times. You can’t, for example, access your unit after 9 PM! Whaaat?! Most people have jobs during the day and if you’re moving, night time is the only time you have to do it. Super inconvenient! Also no bathrooms after business hours (5 PM), which is great fun when you’ve got the whole fam at the unit moving things in or out.nnDo yourself a favor, sell your stuff on Let Go or Offer Up rather than paying hundreds of dollars each month to store things that are only worth dozens of dollars. And if you still want or need a storage unit, read the fine print, before dealing with Blake and Joe and Dennis and Rose, nice though they may be, and getting thoroughly bilked.

Storage facility is temp controlled. Staff is nice and easy to work with on billing errors/disputes, etc.