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Detailed Information
  • Place Types Restaurant
  • Address 322 W Rollins Rd, Round Lake Beach, IL 60073, USA
  • Coordinate 42.3802628,-88.0914962
  • Website Unknown
  • Rating 4.2
  • Compound Code 9WJ5+4C Round Lake Beach, IL, U
Openning hours
  • Monday 10:00 AM – 9:00 PM
  • Tuesday 10:00 AM – 9:00 PM
  • Wednesday 10:00 AM – 9:00 PM
  • Thursday 10:00 AM – 9:00 PM
  • Friday 10:00 AM – 9:00 PM
  • Saturday 10:00 AM – 9:00 PM
  • Sunday 10:00 AM – 9:00 PM
Photos
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
El Rey del Pollo Asado
Reviews
Alex Ikhsanov (11/06/2020)
Great service, delicious steak meat, fresh ingredients, and big portions. It was my first time so the owners let me try the chicken, it was also delicious. Great place, would definitely come again.
K PD (12/10/2020)
Witnessed horrible horrible customer service yesterday. Young lady taking orders ignored the fact that she mistakenly gave a lady’s order to someone else and then accused the lady of pretty much trying to steal chicken because she claimed the person that she gave the order to was with the lady. Not correct. The young lady that works there then went on to fight with the customer who was patiently waiting for her order...instead of apologizing for giving her order away and making her wait longer, she stood there and rudely fought with the customer. Sad.nCustomer service is horrible. Several customers have complained about the young ladies that work there being incredibly rude and still asking customers for a tip.nOne review stated “The young lady was rude. She did not do what I asked in my order. I tipped her so at the very least she could’ve been pleasant.” Another review “ Very rude!!! Horrible customer service by the girl in the front taking orders . Doesn’t even greet you when you come in not even a hello. seems angry and so not helpful. Then I waited like 30 min standing their for my order that was not even correct!!! when I told her about my incorrect order she wanted to argue with me for something that was her fault!”nnI do hope the owners read this post and walk away with something after reading it... A LOT of first time visitors (just like me) usually read the reviews and based on them, they try out the place.nDuring these hard times, all small private restaurant owners feel honored to be blessed with customers and they focus on hiring good polite personnel to represent their restaurant.nThis place might want to focus on making some changes.
Antonette Imburgia (12/11/2020)
Actually the steak meat was very dry. The rice was over-priced. It cost way more than the taco. The tacos don't come with tomatoes or lettuce.nThis place was my first time there and a bit of a disappointment ud83dude15 The service people were super nice. That's why I gave 1 star.
Z S (12/10/2020)
Very rude!!! Horrible customer service by the girl in the front taking orders . Doesn’t even greet you when you come in not even a hello. seems angry and so not helpful. Then I waited like 30 min standing their for my order that was not even correct!!! when I told her about my incorrect order she wanted to argue with me for something that was her fault!!!! This was my first and my last time. I will take my business somewhere else.
Dan Krause (08/20/2020)
Food was so good. Had to go back and get more. You will enjoy the chicken the best around..
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