Advanced Laser Clinics

I typically do not go out of my way to leave a bad review for a business, however Advanced Laser Clinic honestly deserves it.nnI had made an appointment for both my sister and myself weeks in advance with their front desk. I had spoken with them at least two times before my appointment, as well as once the day before to CONFIRM my appointment the next morning. The front desk receptionist, on our confirmation call (third call overall), requested us to reach by 8:15 am for our 8:30 appointment in order to get our paperwork done. Come the morning of our appointment, my sister and I show up at 8:15 on the dot, to an office that was closed. The office remained closed for the half an hour we waited there, with the phone going unanswered.nnThis place has no regard or respect for their customers' time and effort. They do not bear in mind that their customers may have taken off of work, and taken the time and effort to make their appointment.nTheir customer service is absolutely abysmal, and they are certainly not professional. Even hours after, I have not received a call back from their office.nnI would not recommend anyone to go to this establishment.

The last two times I went, she burned my face. The last time she was so busy talking about her surgery coming up, she left something on my face that gave me 3rd degree burns and scars. I paid for a package but stopped going. Nice staff but a RIP off. The lady doesn't know what shes doing!

Second time I tried this place, wont ever be back and I encourage others not to buy from this company.nnThe first Groupon I purchased, the wording was misleading. The wording mislead ppl to believe that a person was buying treatment for 2 area as it said “ and” not “ or”. At the time I called to complain I had ALREADY purchased the Groupon. I was not the only one that complain about the “ wording of the Groupon”. The VERY RUDE receptionist stated they were trying to remove the wording on the Groupon ad, 6 months later it was still there. I wrote a review of the company and the business responded by calling me a liar and that she ( rude receptionist I assume) had already explained the “ wording issue” problem and that I should have been grateful for such a good deal !!! Are you kidding me ??? First of all, I had ALREADY purchased the Groupon and was mislead into believing I was getting service on two areas that’s WHY I purchased the Groupon from them! The “ great deal “ they offered was similar to MANY other Groupons offered from SEVERAL companies !!!! I didn’t need to buy from them ! They were not doing me any favors !!!nnThe first service the Ppl were rude, mean and the Estitican was a B!!!nnOk second time I ordered a Groupon ( I didn’t realize I was buying from the same company, otherwise I would have NEVER ordered the service). The front desk person was the biggest B I’ve ever encountered and Christina even worst!!!! Christina was rude and when I asked her questions , she talked to me as if I was stupid ! Listen chick your not as smart as you think you are. Instead you are arrogant and rude !nnI really don’t know why this company get ppl to buy their services! They act like they are doing a person a favor by SELLING services !!! Go away ! There are literally thousands of skin care companies out there! Don’t go here ppl ! Spend your money on companies that value you ! This company absolutely does not !!!nnWatch the response from the company will be one of contempt and rudeness blaming me. I will never ever go back to this company. I hope they close!

The owner and staff are so personable, knowledgeable, and professional. Love their services.

I highly recommend this place! Everyone is so nice and give great hospitality! Can't wait for my microneeedling session next!