CVS

Do not use this pharmacy if you value convenience in picking up your prescriptions. Because they only have 1 drive through lane, it can take over an hour to pick up a single prescription because the same lane is used for covid testing. You can try going in and waiting in line, but the lack of staffing means waiting inside as well. The people who work there are very polite and professional, but it's so incredibly inefficient that it almost feels on purpose.

My prescriptions...all 10...are never ready on time even tho I have auto fill. Ive gone 3 days without medication at times. Then they claimed at one point none got sent in even tho I was sitting right by the doc when she sent them. Turns put CVS had me under another persons file with a similar name even tho I created my own file with the right information when I was forced to switch to them. How does that even happen? I never get notified when things are ready. But I sure get enough texts to fill discontinued scripts. My one script that has to be called in every month sits in limbo for 3-5 days before someone gets to it.. I need that med 3 times a day.. I sat on the phone for a hour with no one picking up. Drive thru is a mess. Then they close super early making it very inconvenient cuz good luck getting any help before 5pm. I shouldn't be driving at night.. Deliveries canceled. If they are not equipped to handle COVID-19 testing then either don't do it or hire someone to assist. Or give the person the testing kit and have the drop box around the corner so it doesn't hold up the line. And go back to designated times like in the beginning. I get we have a pandemic but we still need our meds and don't have days to wait. Especially those of us with preexisting conditions. There's other places to get tested but not to get medication. If my insurance didn't force me to use this pharmacy I would never set foot on the property. They are not friendly unless you're elderly either. Ive had nothing but terrible experiences with CVS. I miss Walgreens! Only giving 2 stars because they promote the recycling of the bottles and for their brand choices for certain medications.

Sat on hold for 25 minutes while my girlfriend was sobbing her eyes out with anxiety trying to find out if they had a certain anti anxiety supplement. No one ever answered the call. Now I have their terrible hold music stuck in my head and now I have anxiety. Jesus Christ how hard is it to pick up a phone?

First things first...this staff does an AMAZING job handling the volume of work they have to deal with. I hope someone at corporate reads this and takes a hint that you can't ask the same staff who is processing prescriptions to then also administer Covid testing, all with a ONE LANE drive thru. I was the 3rd car in line and figured that there could be a wait as the sign indicates as you pull in, what I didn't expect was to still be in line, 34 minutes later. What I learned, I have continued to share with others is just avoid the drivethru between 9-5 M-F right now.nnIf the employees at the starbucks can have a tip jar out, I think these men and women deserve the chance to try. Unfortunately, I could be part of the frequent flyer club here, so I have witnessed endless amounts of customers who are waiting in line and unleash anger on the staff, when you can actually just take a step back and see what the 2- 4 people behind the counter have to deal with and take a breath. My orders are always ready when they are promised and I have never received a mix-up, (which has actually happened a few times at other pharmacies) When I go to pickup my scripts sometimes I get a nice surprise, because their system scans and finds me the lowest price on my med which can be lower than my plan price. So if you currently need your script filled immediately, I would try somewhere else, but if you need it within a typical time period I recommend them, because the excellent customer service I receive each time is worth waiting for.

Fast in and out. The order was perfect