Map
Detailed Information
- Place Types Car dealer
- Address 4400 Parks Legado Rd, Odessa, TX 79765, USA
- Coordinate 31.912862,-102.2956491
- Website http://teamsewell.com/
- Rating 4.3
- Compound Code WP73+4P Odessa, TX, USA
Openning hours
- Monday 9:00 AM – 6:30 PM
- Tuesday 9:00 AM – 6:30 PM
- Wednesday 9:00 AM – 6:30 PM
- Thursday 9:00 AM – 6:30 PM
- Friday 9:00 AM – 6:30 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Dealer has great service , but don't buy Zurich shield protection its a rip off. I trusted too much. I m just now looking at contract thinking I still got some extended warranty on this truck... its close to 5 years , financed for 6. Ford offers 5 years or 60k miles power tran .. how the hell do you all sell an extended warranty for 2k dollars for 60 thousand miles or 5 years... with a 100 dollar deductible... which by the way! starts the day of sale ...well played ! Well played.
Carlos at the Lincoln Service center is the best. He is courteous, and friendly and keeps you informed on what is happening with your vehicle, The service team is also great. They always make sure everything is top notch with my car. They are so busy, but always work me in if I have a flat, or need something done right away. Their loaner cars are always clean and nice, and the courtesy drivers are always friendly and professional as well. I would highly recommend using Sewell Lincoln Service.
Sewell Ford and Lincoln is more than a car dealership, they truly care about you as a customer.. the whole experience from buying a car to servicing your car. Friendly people who offer excellent service, even while you're waiting... try Press Cafe, inside the dealership! ud83eudd17
Terrible customer service experience. I have never been treated so terribly. The only thing I am satisfied with is the actual truck I purchased. The service has left a bitter taste in my mouth. I was supposed to get floor mats as part of my trade in. It took 5 weeks to get them after I was told it would take only a few days. I had to inquire several times and hunt down a manager to actually get them ordered. Then I came in to finally get them and my plates and wasn’t even offered an apology by the salesperson who lied to me multiple times about ordering them. I also had to carry the mats out and didn’t get my plates put on even though the text from the dealership said they would. It didn’t even come with screws in the front to put it on. Now I have to spend time and money getting those. I was lied to and not treated very well. I’ve bought cars for much less and got way better service. Needless to say I won’t be dealing with this place again. I will get my vehicle serviced anywhere else to avoid having to worry about their quality of work again. I would suggest you shop elsewhere.
I flew in from another state to purchase a vehicle and had cash in hand. It took over two hours to hand the keys over. It’s been almost 3 months and we still have not received our plates for our vehicle, because they have not transferred the title to our state. No one is answering the phones or calling us back after we leave messages.
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