Dana Bazaar

Great clean store. Amazing staff and their delivery service has been a lifesaver.

This place has the worst customer service that I have encountered. They advertise delivery and keep changing the conditions on customers as it suits their fancy. I was ok with that for multiple months attributing it  to Covid related logistics and ability to staff adequately. Yesterday was the limit. I had a 65$ online order. The goal was to get the groceries delivered as we were driving in from a long road trip and be able to have food for the kids once we get home.  The previously published and communicated delivery limit was $50. I get a call from the store early in the day - talking about multiple items being substituted, etc etc (this is common practice that things on the website are not usually available and they have to substitute).. and then saying - the limit for delivery is $70.  On asking - when did that change- they say, no one knows,, everyone in the store is new . Since I was driving on our road trip,  I decide to let that go and say add $5 worth of items and offer to give them my credit card number for the purchase (which  they should already have).  They say no ,,they need me to do an online order for $5 while I am driving. Mind you ,, this is a store where I order from EVERY week upwards of $200 of merchandise. When I say that I cannot do an online order anytime soon since I am driving, they say- leave the $5 under the mat. I ask for a time for the delivery and they say they cannot predict. They show up at my door when I am still 150 miles away and then take the groceries away - all  because there was no $5  under the mat. My assurances that I will call and give them the card number at the store or will drop off the payment early the next morning was met with rude comments on how I need to pay first- for a limit that was changed arbitrarily on me. Of course each person that spoke with me was unprofessional, had no empowerment to make a decision and refused to see that a loyal customer is not worth losing for $5. Extremely disappointing!!

Best online delivery for Indian grocery. Best customer service. They call you for replacements/add-ons and deliver order on time. Vegetables/Fruits are fresh and great collection of other products. Highly recommend.

Best Indian groceries.... Dana bazaar came as saviours for Indians during pandemic with superb online delivery service. Awesome staff.

Clean store. Helpful staff.