Nyle Maxwell Pre-Owned Supercenter

After searching for a truck for a few weeks I found a F250 for sale by this dealership. I contacted the dealer and got additional information and put down a deposit. I flew from Orlando Fl to Austin to take delivery of my new purchase. After signing paperwork and getting ready to leave I found the bed cover to be broken and not working. Dealer inspected cover and agreed it was broke and would fix it. I was to get it inspected once arriving home and they would take care of me. I clarified with the dealer prior to traveling 1200 miles that the vehicle was in excellent condition and everything worked as it should. I also asked the sales person to close the bed cover prior to detail and he informed me he had, when it returned I noticed it open. This is when I found it to be broke. Once arriving back in Florida, I took the truck to a Retrax dealer for inspection, paid an inspection and got a quote. Repairs would be over $1500. Dealer has continued to ignore emails and delay making a decision as to honoring their word or denying to take care of the problem as promised.nnI also purchased the Extended Warranty for $3500 to find out that it does not cover the back up cameras or collision alert system which also does not work and will be $2900 to repair.nnWhen buying a used vehicle from this dealer use caution and assume you are buying a beat up pos vehicle. This way you can not be let down when you find the flaws.nnI purchased a 2017 F250 Platinum for $59,000.....Not a cheap Truck.

Tyler was great, they sold the tacoma I was looking at originally but helped me out tremendously to get me into another tacoma. Finance also had amazing rates and some pretty impressive warranty packages. Never any pressure to buy and was out quicker than I expected.

Very satisfied with Nyle Maxwell’s mobile service department. I had a factory warranty recall on my RAM Promaster. They came to me to fix it and within 30 minutes, it was done. Highly recommend.

I went in to Nyle Maxwell PreOwned Supercenter yesterday honestly doubtful I'd be leaving with a car I enjoyed however I ended up leaving with a car I love and had a fantastic experience with Jacob Thompson, he was honest, efficient, persistent, I got the feeling he would not let me leave without a car I loved and nothing less. I have already recommended Jacob to several friends of mine and would HIGHLY recommend his help at this dealer and will definitely be returning to purchase a car in the future from Jacob.

Honestly, I’m giving 2 stars to be nice because I was able to get my first brand new car.nnHowever, the whole process was a mess. It was a back and forth between management about if I could use my capital one car loan or not. Afterwards, I tried to contact my sales person about my plates only for customer service to tell me he was terminated. (That’s a huge no no in customer service)nnAlmost 4 months after I’ve had the Jeep, I went in for my oil change and the service people tried to upsell. When I refused the offer, they tried to give me a whole ordeal that my Jeep only takes one type of oil that would cost me a little over $120. I called BS and glad I did. I did some research to find out it was just a hoax and went to my old oil change place, which I should have done from the beginning.