Map
Detailed Information
- Place Types Storage
- Address 1800 Terry Ave, Seattle, WA 98101, USA
- Coordinate 47.6159003,-122.3323915
- Website https://www.seattlevaultselfstorage.com/self-storage-seattle-wa
- Rating 3.3
- Compound Code JM89+92 Seattle, WA, USA
Photos
Reviews
Yes the store is very very comfortable. you walk in and you're greeted very nicely, so if I were you I would go there and get as many storage is as you can have a good day. God bless you
Do NOT use this location! My experience couldn't have been worse, and you should avoid at all costs unless you want terrible customer service and a refusal of any refund. The man working behind the counter is one of the rudest and most unprofessional people I have ever had the displeasure of interacting with. He is a Caucasian middle aged gentleman with glasses. All of the negative reviews online are totally valid. There is a 100% customer satisfaction return guarantee and place, yet this gentleman argued with me and never sent me a refund. Now, he refuses to let me speak with a manager to register a complaint. A few people I know have had terrible experiences with the exact same employer at the exact same location. When I called in ahead of arriving, he argued over the phone with me in the most unprofessional way, and ended up hanging up in the middle of my attempt to rectify the situation. This is totally unacceptable, and no self respecting company or business would allow someone like this to work with the public and it's customers. Bottom line; this is the worst self storage and moving vehicle rental company I have ever experienced, avoid at all costs!
Their employee Bob told me to take my business elsewhere (in no uncertain terms) when I said that it was pretty sad that a shop selling moving supplies didn't have any packing paper, foam, adjustable picture boxes, and literally only enough packing supplies to wrap up 6 plates.nnAnd then he called me an a**hole. Wow.nnJust heads up I guess. This is not the place to go to be treated decently or get any moving supplies, Even though they are a U-Haul distributor. Consider yourself warned.
Do not rent from here. The man that works the front desk is cruel and imbalanced. I came in to pay my bill 10 minutes before closing and he screamed WE ARE CLOSED WE ARE CLOSED and ran towards me, as if to scare me away. I was scared and i almost lost my space and possessions because i was afraid to go back. This is only one example of his cruel, erratic and insane behavior. And for some reason, management refuses to acknowledge his poor behavior. As soon as i am in a position to move to another storage facility, i will move
They cancelled the uhaul pick up one hour before the reservation start time. They called in and said as a courtsey we are calling you to let you know that the uhaul reservation has been cancelled and call uhaul customer service for more details. I had done online reservation few weeks prior and planned my move out but this location dont know how to work or help their customers. Its better to avoid this location. Horrible service!
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