Kroger

This is the type of Kroger that the staff looks you dead in the eye when you say excuse me, and keeps walking... while maintaining eye contact.nnIt got 2 stars because they're pretty good about keeping things stocked.

The staff here are so customer service friendly!!! Every time I ask for help all the staff go the extra mile to help!!! I have shopped all the different area stores and by far this store is the best stocked and has the best prices!!! I always come back here!!!

I’m going to start by saying I love/hate this Kroger. I love it because it is really close to my house and ,outside of pandemic conditions, is open 24hrs so they are great in a minor emergency. The staff is great. They are all very pleasant and never seem put out when someone needs help or asks a questions. They are very quick to make a customer happy. I hate this place because, even before the pandemic, there is a serious stocking problem. They are constantly out of a lot of items I buy frequently. Even staple items can be bare or with limited selection. The click list service is below average. The people that deliver the order to your car are nice, but I have never had an order that was completely correct. Substitutions are not equal and the produce picked is not always the best. I’ve even had expired items and missing items. Nothing is more frustrating that having to go the store twice for an item they said they included. I will keep going because it is convenient. But, I never expect them to have everything on my list, and I’m not using the click list. Delivery is amazing however! It is through a 3rd party (instacart). It was like having my own personal shopping texting me through the whole process. She texted me when she needed a substitution approval and even sent pictures so I knew it would work for what I needed! My shopper agreed that this Kroger is the worst on stocking items. At least I’m not the only one it annoys.

A clean place, and friendly people! They know how to answer questions and very honest. I had a pickup person named Shelby, very sweet lady!

Waited ten mins at fuel center no had to use my card when I had cash because the attendant was stuck in the bathroom I understand using the bathroom bt over ten mins why wasn’t there a back up attendant on hold instead of having me wait out in the cold I really appreciate you guys customers first policy