Bath & Body Works

This store offer a fine selection of classic fragrances for Men and Women. Every time we go into this store, we plan on buying one item. Then we see.... MIX & Match 6/$26.00 or 4/$20.00 or Buy 2/ Get 1 Free or Buy 3/ Get 3 Free. And before we leave. We purchase more items from Lotions, Candles, Hand Soap and other items. It’s something about the prices....

I absolutely love this Bath&Body Works location. I was offered help by quite a few employees although i knew i what i wanted before arriving- stress relief aromatherapy. I was very pleased with their selection of stress relief products and made out incredible with their awesome deals.

This is by far my favorite bath and body works! Everyone is extremely helpful and friendly. I’ve even considered working at this location because these are the kind of people you want to work with, they go out of their way to check on an item for you, and never have an attitude. Kudos to the management team for hiring awesome people

Worse experience ever. My child who is disabled wanted to make an exchange for scents she was unhappy with was refused by the manager “Crystal”. Date of service was 3/20/21. Their employees did not speak and say hello at the register. I called corporate while instore on her To address my concerns on the way my daughter and I were being treated . Corporate in return called over to the store and told Crystal to except the items that my daughter want to exchange and exchange them she still refused. The young lady from corporate apologize to me and offered me a small gift card and exchange for the headache because she said she specifically told her to take those items back because it was their policy and she felt like Crystal was making up her own rules. I have never ever in my life seen or experienced anything like this it is sad and despicable I would never treat anyone like this no matter what they look like no matter what they had on and definitely not someone who was disable it is disgusting. Our experience really ruined my daughters day. I will filing a complaint with the DOJ if Corporate does not contact me as I requested. I dont care about a gift-card However I do care to be treated with DIGNITY AND RESPECT while spending my hard earned money. My child survived covid late last year only to be treated this way. It breaks my heart that an adult would act this way towards a child. When you are on your job you are supposed to follow your employers policy and not say things personal. I also mention to them that I did not have the physical receipt however I am a Victoria’s Secret card holder and I spent more than $200 in that very same store not long ago and they still would not except a screenshot of my victoriassecret a card holders account with the purchase time and day and I’m out I thought they were affiliates I’m not sure why that was not excepted because that store number is listed on my card statement. Someone from corporate needs to head over there train her on how to treat everyone who enters the store with dignity and respect! Bath and body works Located in Bowie MD 20706 on Emerald way.

The associates are friendly and very eager to help. Great atmosphere.