NTB-National Tire & Battery

The service here was excellent. The staff were very knowledgeable, courteous and were quick to assist. Tony did a great job in explaining the things I needed to do to take care of the issues, and got them resolved efficiently.

I will NEVER have my car serviced here again! I purchased four tires and only two came in so I was forced to wait. After one week I phoned and was told that the tires had arrived. I had to wait an additional week for an install appointment only to wait over two hours at the appointment for my car to be brought into the bay for tire install. After receiving my car back I noticed that the tires were not balanced and the car vibrates. I made two appointments to have the tires balanced, but each time I was told that they were backed up and could not take my car. I questioned the purpose of an appointment and was told that they were trying their best. I made a third appointment at 9 am with the thought of being early in an attempt to have my appointment time honored...wrong again! It is 10:30 am and I am still waiting for my car to be taken back to the bay. I was once again told that they try their best but an appointment just guarantees me that the car will be seen some time that day as time permits.nnNTB Bowie is horrible from customer service to quality of work! I would not recommend them to my worst enemy.

Worthless if you care about safety after getting service here. Is there a choice for negative stars? Even though this place can be less expensive, I will gladly pay more elsewhere.

Exceptional service at this location. I walked in without an appointment but was able to secure one for the same day. Cris Curtis assisted me and was very helpful and professional. Not a long wait time either. Her service was greatly appreciated.

Had my tire in stock so I could get out same day with little wait(rare). Polite staff, hand sanitizer available and proper distancing markers. Personal bonus, almost fell asleep in the waiting area. Chairs were comfy.