Map
Detailed Information
- Place Types Restaurant
- Address 5001 Peachtree Blvd, Chamblee, GA 30341, USA
- Coordinate 33.8848452,-84.3142873
- Website https://modpizza.com/locations/chamblee/
- Rating 4.5
- Compound Code VMMP+W7 Chamblee, GA, USA
Openning hours
- Monday 10:30 AM – 10:00 PM
- Tuesday 10:30 AM – 10:00 PM
- Wednesday 10:30 AM – 10:00 PM
- Thursday 10:30 AM – 10:00 PM
- Friday 10:30 AM – 11:00 PM
- Saturday 10:30 AM – 11:00 PM
- Sunday 10:30 AM – 10:00 PM
Photos
Reviews
Normally have a great experience there, but they have permanently lost us as customers. We ordered 3 pizzas online like we normally do for at 6:30 pick up. We get there at 6:36 and they say our pizzas are in the oven and they will call us. We wait 15 minutes. Not a big deal, but then around 7, I inquire. 2 of our pizzas were made at 6:11 and are now cold. One of the pizzas was never made and he says they are making it. No one made it. 10 minutes later the guy making pizzas finally makes the one that was missing and puts it in the oven. It also was suppose to be cauliflower crust but apparently they were out. It was made on regular crust which again is fine but no refund was offered or made. Finally at 7:20 we receive our pizza. Two very cold at this time and one wrong order, but no apology. No refund. Nothing. Just poor service. We will not be going here again.
Very disappointed today. Normally my order is correct when I order a gluten free pizza, but today I was given the regular crust. When I told the person at the register, she grilled me with questions as if I was the one at fault. I always order gluten free and today was no different. I didn't appreciate the attitude and no apologize was offered for their mistake. Just inexcusable behavior across the board.
Last night was my first time trying MOD pizza. I placed a curbside order, arrived at my given time and called the number provided- no answer. I called about 7 more times before giving up and going inside since I could see the employees goofing off and clearly purposely ignoring the phone- the store wasn't even busy. I walked up to the pickup counter and was not greeted by the employee standing right in front of me, so I let him know I was there to pickup my CURBSIDE order. He rudely asked for my name, handed me my pizza without a word and rolled his eyes. The pizza was good but the horrible display of customer service was atrocious. Needless to say I won’t be trying MOD again.
Never again!!! The last three times we ordered online from this MOD it took more than 30 minutes BEYOND the time estimated. Tonight, it was estimated that my order would be ready at 6:15pm and it was finally ready at 7:11pm. The store was chaotic and crowded. Masking was not enforced. Beware ordering from a delivery service as I witnessed a delivery person taking the wrong persons order away for 5 to 10 minutes then bringing it back and swapping it out. The returned food was handed out later. If it were my order, I would have refused it despite having waited 30 minutes at that point. We're done. Never again.
Regular pizza is ok, keep away from the gluten free
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