Map
Detailed Information
- Place Types Storage
- Address 4547 Voorhees Rd, New Port Richey, FL 34653, USA
- Coordinate 28.2253742,-82.7042174
- Website https://tower-self-storage.business.site/
- Rating 3.6
- Compound Code 67GW+48 New Port Richey, FL, US
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I need this storage space but communication with Tower is extremely difficult. I call several times a day trying to reach someone on the phone. They just don't answer their phones! I try to pay online but it still does not work. I recommend this storage for outdoor space but they sorely lack in communication.
The place has come a long way since previous management. Prices are right they just need to tighten up on communication. Since COVID19 I had a really hard time getting a hold of anyone during regular business hours. The phone was not taking messages and I wasn't finding anyone there during hours. Once I did speak with Carlos, everything was handled and now they seem to be back on track. If you want a successful business you HAVE to be present and have clients (current or prospective) be able to leave messages and communicate with you and/or your staff!
The staff is fantastic, Carlos especially. However I had stored my vehicle for just 4 months or so and had major damage to my wiring, undercarriage, roof etc from rodent infestation. There where at least 5 rodent nests and tons of droppings, nuts and the like. Had no idea that storing it at that lot would have caused so much damage and not sure if the insurance company is going to pay or not.
This building looked clean and the aisles are roomy for parking and letting other cars pass by you while loading and unloading.
I would give 5 stars except for a couple things. The outside storage lot needs mowed/trimmed much more often, and there needs to be a better communication system set up for customers who need storage space. Have been trying to get on a waiting list for a spot for months, was told there isn't a list...I would have to just keep coming in or calling. Seems pretty simple to set up and use a list if you want to retain or attract new customers and keep your facility at capacity. Carlos ( hope the name's spelled right) was extremely helpful and friendly..really cares about the customer and the business !
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