Pronto Service Pros

Shaws was amazing. Very professional and knowledgeable. I am beyond happy with pronto s service and prices were the best around. From quote to install was wonderfully fast. I will use pronto for any future needs we may have that they offer

I did a lot of research on AIR CONDITIONING Companies prior to our selecting PRONTO SERVICES.nI lookout and try to care for an elderly woman, 90 yrs old and lives alone. Her name is PAMELA.nI made an appointment with the Agent and installer to assess what was needed to provide a system that has not worked for over a year. You may imagine what that might be like living in Florida with all the extreme temperature changes we insure. From the time that we first met HILDA at the home that needed service and laid out a plan to replace and update her old system including an outside power box. All new electrical lines and a new thermostat inside her home.nUnderstand PAMELA was relying on fans to help cool in the summer and space heaters in cold months for heat.nnHILDA got us in touch with ESTER in their office to see how to work out financing and look for any and all discounts that available to assist her. We heard back the next day with an affordable plan that would work for her. THANK YOU ESTER. HIlda and ?JOHN, not sure of his name, were there in 2 days, early in the morning and worked until it was completed.nThey were not only efficient and extremely professional but HILDA went above and beyond with her attention to PAM and even brought her fresh croissants on the morning of the install.nnOn behalf of PAMELA and myself we thank you all and greatly appreciate all you have done.nClaire Hovious

Pronto Service Pro’s are great!!! This is the second time we have used them. I worked with Arnold previously and he is extremely professional, knowledgeable and nice! Everyone I have worked with is extremely nice- very refreshing in these days and sometimes hard to find trustworthy companies/people- these guys are! Arnold, Matthew and Michael came to install a packaging unit on our town house roof. Everything went extremely smooth from the first call to installation. Arnold is great to work with! We talked with him regarding pricing, etc. for this service as well as a previous service call. All 3 guys were very professional and so nice and went the extra to make sure we understood everything. I have a maintain package with them. We will continue to use them for our A/C, Electrical and Plumbing needs and would highly recommend them.

The reason I'm not a client is because you guys didn't show up this morning at 8:30 am and did not call. No call no show no business from me. Therefore if you can't make it to an appointment on time you can not do the job either. You should have called during the time frame to say you were going to be late instead of at 11 to tell me you would be at my house in 40 minutes. Thats no way to conduct a business. Poor poor poor customer service.

Ellis was hard working, thorough and exacting. Stayed busy entire time on site and made sure everything was the best it could be before he left. My AC has never worked as well as it is now!! I would highly recommend him and this company to anyone needing an honest repair or maintenance service provider. I watched everything done and he did the most work of any maintenance tech I’ve ever had here. Excellent!!